J.D. Power and Associates

    By The Associated Press

    | 12:45AM 2/15/2012
    Lexus is the top performer in a survey of vehicle dependability released Wednesday, but most other brands also showed improvement in an industry that has reached historically high dependability levels. Consulting firm J.D. Power and Associates polled 31,000 owners of 2009 model-year vehicles and rated brands by the number of problems owners have experienced in the last 12 months.

    By Linda Doell

    | 11:30AM 4/22/2011
    Toyota recalled 308,000 RAV4s and Highlander models because, under certain conditions, the side curtain airbags can deploy, the company said. About 214,000 RAV4s and 94,000 Highlanders are affected by the recall, which will replace the airbag sensor assembly. Toyota said certain 2007 and 2008...

    By Jennifer Oldham

    | 5:00AM 6/08/2010
    Airlines can charge us for everything from peanuts to pillows and apparently, we still love them regardless. At least that's the finding of a new survey, which found that overall satisfaction with airlines improved last year, even as carriers hit passengers with more ancillary fees. Apparently the...

    By David Schepp

    | 1:40PM 3/18/2010
    After the recent rash of auto recalls, Americans are more concerned than ever about the quality of their cars. J.D. Power's latest rankings show domestic brands Ford and GM continue to make headway as they decrease the number of problems in their vehicles.

    By Geoff Williams

    | 2:00PM 7/27/2009
    U.S. Banker, a prominent industry magazine aimed at banking executives, has an interesting story in its July issue about a survey that recently was put out by J.D. Power & Associates.Only 12% of more than 7,500 consumers surveyed were able to report that they had a completely satisfactory...