American Express remains the most beloved credit card issuer in the country. For the sixth year in a row, the card issuer has taken first place for customer satisfaction, according to a survey of nearly 14,000 credit card customers conducted by J.D. Power and Associates.
Lexus is the top performer in a survey of vehicle dependability released Wednesday, but most other brands also showed improvement in an industry that has reached historically high dependability levels. Consulting firm J.D. Power and Associates polled 31,000 owners of 2009 model-year vehicles and rated brands by the number of problems owners have experienced in the last 12 months.
After the recent rash of auto recalls, Americans are more concerned than ever about the quality of their cars. J.D. Power's latest rankings show domestic brands Ford and GM continue to make headway as they decrease the number of problems in their vehicles.
