HelpMeWalletpop

    By Jean Chatzky

    | 12:00PM 11/02/2010
    If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. I was completely duped by InfinityDish, an authorized DISH Network sales dealer in my area. The salesman was polite and I decided on the "Top 120" package for $49.93 per month with free HBO...

    By Jean Chatzky

    | 8:00AM 9/10/2010
    If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. In Late August 2009 I called DirecTV to have my service canceled at my former address because I would be moving to a house at the end of October. The representative that I spoke with told that...

    By Mitch Lipka

    | 6:00AM 7/22/2010
    Welcome to WalletPop's Consumer Ally, where our team of writers is here to help inform you about issues affecting consumers and help you, the consumer, better navigate your way through the perils we all encounter. Consumer Ally is the 2010 winner of the New York Press Club award for best consumer...

    By Mitch Lipka

    | 2:00PM 10/28/2009
    Dear WalletPop: I bought a compact Galaxy refrigerator from Sears by phone. Milk sours in this compact refrigerator in 1-2 days and the temperature is always in the danger zone (50-65, and higher on the hottest days). Because of this, I have used a small zippered lunch-size container into which I...

    By Mitch Lipka

    | 6:30PM 9/28/2009
    Dear WalletPop: I'm writing to let you know of a battle that I've been fighting since late June. I am owed a credit of $275 for an overpayment on my AT&T Dish Network account. Neither AT&T nor Dish disputes that I am owed the money; however, due to massive, persistent communication...

    By Mitch Lipka

    | 12:00PM 9/03/2009
    If you're having a problem with a company, ask WalletPop to help. Click here: Help me Walletpop!.A reader wrote in about an odd problem with a blow dryer purchased on Amazon.com. In her quest to find the serial number to register the warranty she realized there wasn't one to be found -- hence...