Help Me WalletPop

    By Jean Chatzky

    | 11:00AM 3/22/2011
    If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Become a fan of Consumer Ally on Facebook. Q: I have been a customer of U.S. Bank for years. My husband travels a lot for work so we rack up a lot of points. I now have around 75,000 and I...

    By Jean Chatzky

    | 10:30AM 1/05/2011
    If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. Hi, I purchased a pre-lit outdoor wreath from the new Linens 'N Things website. It was a nightmare purchase from the start. The wreath arrived and was too large for my space. It was a...

    By Jean Chatzky

    | 6:30PM 6/29/2010
    If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. How can HSBC – my Best Buy credit card account -- keep my $35 check without crediting it to my account? When I called the 800 number, I was told this check was received May 12, 2010, but...

    By Jean Chatzky

    | 12:23PM 6/18/2010
    If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. Last August, I sent a bracelet and a diamond from a ring to Cash4Gold. They sent me $50 for the gold bracelet, but said they never received the heart-shaped diamond. They asked that I produce...

    By Mitch Lipka

    | 10:30AM 5/20/2010
    In addition to bringing you news of interest to consumers and information to help you to be safer and more prepared, we also like to help people who can use a little assistance dealing with a business. In each case, we'd like to think folks will learn a bit more about how to deal with these sorts...

    By Mitch Lipka

    | 2:00PM 10/28/2009
    Dear WalletPop: I bought a compact Galaxy refrigerator from Sears by phone. Milk sours in this compact refrigerator in 1-2 days and the temperature is always in the danger zone (50-65, and higher on the hottest days). Because of this, I have used a small zippered lunch-size container into which I...

    By Mitch Lipka

    | 6:30PM 9/28/2009
    Dear WalletPop: I'm writing to let you know of a battle that I've been fighting since late June. I am owed a credit of $275 for an overpayment on my AT&T Dish Network account. Neither AT&T nor Dish disputes that I am owed the money; however, due to massive, persistent communication...

    By Mitch Lipka

    | 12:00PM 9/03/2009
    If you're having a problem with a company, ask WalletPop to help. Click here: Help me Walletpop!.A reader wrote in about an odd problem with a blow dryer purchased on Amazon.com. In her quest to find the serial number to register the warranty she realized there wasn't one to be found -- hence...