Consumer Ally

    By Lynnette Khalfani-Cox

    | 12:30PM 6/09/2011
    Breaking up is always hard to do. But just because your life has been upended by a divorce or separation, it doesn't mean your finances have to suffer, too. That's exactly what can happen, however, if you make any number of wrong moves when you're unwinding a relationship. Here are seven...

    By Lynnette Khalfani-Cox

    | 8:00AM 6/06/2011
    Reality TV star Paris Hilton has made her latest stunning revelation – and, no, it doesn't involve photos of herself or any homemade videos. The celebrity heiress actually revealed during an interview on CNN with Piers Morgan that she makes more than $10 million a year from selling 17...

    By James O'Brien

    | 8:00AM 4/06/2011
    Three companies in three states have agreed to pay consumers back for what amounts to years of unwanted, unauthorized charges on their local phone bills, a practice commonly called "cramming." In some cases, the charges had nothing to do with using the phone. The companies agreed to refund a total...

    By James O'Brien

    | 12:00PM 4/05/2011
    Customers who hand over credit cards to bartenders and wait staff deserve better protection than they got from a large restaurant chain, say state attorneys who recently won a six-figure settlement for a restaurant group's data-security failures. The Briar Group, in Boston, agreed to pay...

    By Rita R. Robison

    | 1:00PM 3/30/2011
    Ads proclaiming "Government Vehicle Disposal" and "The Repo Joe Sale" are designed to steer buyers to special used car sales events under the pretense they're getting a special deal. But the Washington Attorney General's Office says these promotions frequently violate consumer law. "We're laying...

    By Rita R. Robison

    | 10:00AM 3/27/2011
    Spring is finally here, meaning a lot of people are yearning for a quick getaway, and students are planning spring break or graduation trips. So it's wise to remember travel scams cost consumers $12 billion annually, according to the National Association of Attorneys General, and the Better...

    By James O'Brien

    | 12:00PM 3/26/2011
    Complaints about a concert promoter who did not issue refunds after a canceled Bret Michaels concert spurred state officials to take action in response to a rock show gone wrong. "My office will always stand up for consumers who do not receive the products they paid for -- whether it be a...

    By Rita R. Robison

    | 8:00AM 3/26/2011
    More than two million poisonings are reported each year to the 61 nationwide Poison Control Centers, and almost all happen in the home -- with children under six most often the victims of non-fatal incidents. Most poisonings happen when parents or caregivers are home but not paying attention, the...

    By Rita R. Robison

    | 12:00PM 3/25/2011
    A Eugene, Ore., law firm that garnered dozens of complaints about its debt collection practices has been shut down as part of a settlement agreement with the Oregon Department of Justice. "At a time when many Oregonians are struggling to manage their debt, the Department of Justice is committed to...

    By Rita R. Robison

    | 4:30PM 3/24/2011
    A high-tech fake identification mill in Utah has been dismantled by a special team of the Utah Attorney General's office. Agents of the SECURE Strike Force seized equipment used to make a wide variety of identity cards from different states and countries. They confiscated computers, printers,...