Consumer Affairs

    By Douglas McIntyre

    | 8:00AM 3/08/2011
    A new study has found an alarming number of young drivers still text while driving: 63% of drivers under the age of 30 reported using a handheld phone while driving in the past 30 days, and 30% of them texted while driving during the same period.

    By Nicole Charky

    | 3:00PM 5/20/2010
    Callers posing as California government officials demanding payment for fictitious payday loans have generated a flurry of complaints to a consumer protection agenciy across the country in Massachusetts. Barbara Anthony, undersecretary of the Massachusetts Office of Consumer Affairs and Business...

    By Mitch Lipka

    | 4:45PM 12/10/2009
    If you've eaten a steak at Ruby Tuesday and wondered why it seemed smaller than you expected, you might not be imagining things. The restaurant chain's meat supplier was cited by Massachusetts officials after an inspection showed widespread short-weighting of shipments of its steaks. After a...

    By Mitch Lipka

    | 12:00PM 9/28/2009
    They call them "rebate" cards. But they're hardly a rebate. Instead, they are a mechanism to take millions of dollars due to consumers and give them back to the companies. "Rebate cards are a colossal ripoff because sellers who long ago figured out how to make rebates difficult to obtain have now...