Chase

4 Financial Products to Avoid (If You Can Help It)

The financial industry is always pushing one product or another with claims it will make money management easier, save you cash, make you safer. But in some cases, the hype hides a less helpful, more expensive reality.

New ATMs Dispense $1 and $5 Bills

Hundreds of new ATMs capable of dispensing as little as $1 are popping up across the country. Chase and PNC have both been launching ATMs that churn out exact change to the dollar -- a positive development for cash-strapped customers who don't want to take out any more than they absolutely need.

Never Buy Gift Cards at Full Price: 7 Places to Find Them Cheaper

As the holiday shopping season speeds toward its finale, millions of shoppers will give up on finding "perfect gifts" and instead buy gift cards. That's actually a great idea: Lots of people love gift cards. What is not a good idea is paying face value for them when discounts can be found all over.

AmEx: Still America's Favorite Credit Card

American Express remains the most beloved credit card issuer in the country. For the sixth year in a row, the card issuer has taken first place for customer satisfaction, according to a survey of nearly 14,000 credit card customers conducted by J.D. Power and Associates.

Analyst Dumps Wells Fargo for Bad Service, Rates Stock a Buy

When influential bank analyst Richard X. Bove got fed up with Wells Fargo as a customer, he moved his money over to Chase, then turned the experience into a research note. His startling conclusion: "[T]he service is so bad, and yet the company is so good."

The 7 Safest Banks in America

Moody's downgrade of 15 of the world's largest banks, along with JPMorgan Chase's multibillion-dollar trading loss, make it clear that big banks aren't always as safe as we'd hope. Still, we have to keep our money somewhere -- So 24/7 Wall St. has compiled a list of the nation's safest banks.

The Best Reason to Bank Locally: Better Deals

Still banking at one of the "too big to fail" institutions? According to Bank Deals blog and DepositAccounts.com, for the best yields on checking, savings and CDs, you'd do better looking locally. For example, consider these three deals available right now.

Best of the Financial Web: The Monitor Award Winners

Tens of millions of Americans take to the Web regularly to do our most important financial business. As we do, the company Corporate Insight is tracking which institutions are offering customers the best new online innovations. Here's what CI found:

What Would You Do With a Billion Dollar Bank Error?

It's a cliche that dates back to Monopoly: A bank error in your favor. But for Parijat Saha, an Indian schoolteacher, the Community Chest card came to life in a big way when he discovered that his bank account suddenly held $9.8 billion.

The Bigger the Bank, the Worse the Customer Service

The biggest bank in America isn't the one you might think: JPMorgan Chase recently knocked longtime rival Bank of America out of the top spot. But is bigger better? Not when it comes to customer service.

Resentment Builds Ahead of Bank Transfer Day

On Saturday, tens of thousands will march, protest and move their money out of big banks. But plenty of Americans haven't waited for Bank Transfer Day. For Frank Sheldon of Seattle, his journey to a credit union started in 2008 when his old bank was absorbed by J.P. Morgan Chase.

Chase Online Banking Dogged by Technical Problems

Computer problems dogged Chase%u2019s (JPM) online banking services for a second day on Wednesday, leaving many customers frustrated. Problems first appeared on the Chase site late Monday, with customers unable to log on to their accounts, The New York Times reported. Technicians worked overnight to fix those problems by about 1 am on Wednesday morning.