Cablevision Systems Corp

What Private-Equity Firms and Vampires Have In Common

The answer: dividend recaps. You see, you may think that when private-equity firms buy troubled companies, their plan is to fix them up and resell them. But often, the real plan is to load the companies up with debt, suck huge sums out of them, and stick the next set of investors with the bill.

Still Hate Your TV Company? You're Not Alone

As cable companies and satellite TV providers made their latest quarterly reports, one thing became clear: Americans are fed up with their bills for premium TV. The cable and satellite TV industries ended the period with 292,000 fewer customers than they started with.

Santa's Customer Service List: Who's Naughty, Who's Nice

When it comes to how they treat their customers, some companies follow Santa-like policies. Others are more like the Grinch. But which is which? Consumer Reports offers the skinny on how a number of high-profile businesses behave with its Naughty & Nice Holiday List. Here's a rundown: