BestBuy

Can a New Guy Save Best Buy?

Best Buy reported another pretty dismal quarter last week, but some investors got excited anyway. Interim CEO Mike Mikan headed up the conference call for the first time and talked some interesting turnaround strategy for the retailer. But should the market buy any of it?

Best Buy CEO Steps Down

Best Buy said Tuesday that it was a mutual decision, and that there were no disagreements with Brian Dunn on any matter relating to operations, financial controls, policies or procedures.

Remember Customer Service? Me Neither

Forbes contributor Larry Downes predicts that Best Buy will eventually go out of business, based solely on one thing: lousy customer service. Ann Brenoff will take that prediction and raise him one: She thinks there are lots of retail companies on track to go bust for the same reason.

Best Buy Still Doesn't Get It

The retailer's latest quarter was another disaster. Revenue rose by less than 2% to $12.1 billion. Earnings, adjusted for a one-time restructuring charge, fell to $0.47 a share, well below both last year's figure and analysts' target. Here's why Best Buy's future isn't going to be any easier than its recent past.

3 Reasons Why Best Buy Is Unloading Napster

The consumer electronics giant is handing over its Napster subscribers and other related assets to Rhapsody in exchange for a minority stake in the combined company. This amounts to a surrender of Napster, which Best Buy acquired just three years ago. Let's go over the three likely reasons why.

Retailers Pin Back-to-School Hopes on Exclusive Lines

The nation's big retailers are betting on exclusive lines to ring up back-to-school sales, and also targeting kids and teens where they wile away the hours -- online -- with digital campaigns designed to both entertain and stoke a social-shopping experience tailor-made for the tech-savvy generation.

7 Free Shipping Options for E-Retailers

Online retailing is big business, and growing. As virtual storefronts become major revenue generators, many retailers are realizing the value of free shipping, which has the potential to greatly increase sales. Consider these seven promotional strategies, good for consumers and investors.

Best Buy Wants to Help Moms Shop for Cell Phones

In a move to improve the cell phone buying experience (and capture a bigger chunk of the market), consumer electronics giant Best Buy will open up to 1,000 small in-mall stores which will only sell mobile phones. So far, they have 77, and their typical customers are mothers.

Best Buy sprints into fitness business

Along with cameras, laptops and plasma screen televisions, electronics retailer Best Buy Co. will now sell elliptical, stationary bikes and personal...

Free Windows 7 upgrades could cost you

If you were one of the thousands of shoppers who purchased a new computer since June 26 and are expecting a free upgrade to Windows 7 you may find...

Big chains fight over mobile market

Where did you buy your last cell phone? From a service provider or mass merchant? There are a growing number of stores trying to woo your mobile...

Wal-Mart gunning for Best Buy, Again.

There's suddenly buzz that Wal-Mart has declared war on electronics retailers Best Buy and Amazon, but why? Of course it has. Keeping up with and...