BestBuy

Best Buy said Tuesday that it was a mutual decision, and that there were no disagreements with Brian Dunn on any matter relating to operations, financial controls, policies or procedures.

Forbes contributor Larry Downes predicts that Best Buy will eventually go out of business, based solely on one thing: lousy customer service. Ann Brenoff will take that prediction and raise him one: She thinks there are lots of retail companies on track to go bust for the same reason.

The retailer's latest quarter was another disaster. Revenue rose by less than 2% to $12.1 billion. Earnings, adjusted for a one-time restructuring charge, fell to $0.47 a share, well below both last year's figure and analysts' target. Here's why Best Buy's future isn't going to be any easier than its recent past.

The consumer electronics giant is handing over its Napster subscribers and other related assets to Rhapsody in exchange for a minority stake in the combined company. This amounts to a surrender of Napster, which Best Buy acquired just three years ago. Let's go over the three likely reasons why.

The nation's big retailers are betting on exclusive lines to ring up back-to-school sales, and also targeting kids and teens where they wile away the hours -- online -- with digital campaigns designed to both entertain and stoke a social-shopping experience tailor-made for the tech-savvy generation.

Online retailing is big business, and growing. As virtual storefronts become major revenue generators, many retailers are realizing the value of free shipping, which has the potential to greatly increase sales. Consider these seven promotional strategies, good for consumers and investors.

Electronics retailer Radio Shack is shedding its image as an also-ran. Here's why we see opportunity in a stock that's long been a punch line.

After a major weekend security breach, big banks and credit-card issuers are warning customers that hackers may have gotten access to some of their personal data. If you think yours may have been compromised, here are a few steps that you can take.

Consumers on the market for Apple's highly anticipated iPhone 4 can begin placing pre-orders at Best Buy and Radio Shack tomorrow, on Tuesday, June 15th, the companies said Monday. The new phone will officially hit stores on June 24th.

For the first time, consumers don't need to camp out at an Apple or AT&T store to get an iPhone. Walmart will be selling Apple's new iPhone 4 when it launches June 24 and Radio Shack has announced on its Twitter account that some of its stores will be taking pre-orders for the new iPhone 4...