Here's Why United Was Just Named America's Worst Airline
United Airlines once again ranked dead-last in customer satisfaction. A recent picture depicting an unfortunate situation in an airplane lavatory gives us some idea why.
Airlines
Travelers Say: For Friendly Skies, Don't Pick a U.S. Airline
The major surveys on air travelers' customer satisfaction are out, and even in a business known for delays, bad food and uncomfortable seats, U.S. carriers performed horribly.
Virgin America Posts Yearly Loss; Eyes Possible IPO
Virgin America said it's close to turning around its financial losses and could be ready for an initial public offering as early as next year.
Airlines Hike Up Added Fees, Just in Time for Summer
Summer is almost here, but before you pack up your bags for that big trip, keep in mind these additional airline fees. Even some discount carriers are getting into the act.
House OKs Bill to End FAA Furloughs, Airport Delays
Congress has easily approved legislation ending furloughs of air traffic controllers that have delayed hundreds of flights daily.
Senate Passes Bill to End Air Traffic Control Furloughs
The Senate moved quickly late on Thursday to end air traffic controller furloughs that were causing widespread airline flight delays related to federal spending cuts.
Airline Stocks Soar, in Spite of Sequestration
All of the major air carriers beat Wall Street expectations, even though some are still struggling to post consistent profits – and sequestration challenges continue.
United Continental Narrows Loss on Higher Airfares, Lower Fuel Costs
United Continental Holdings posted a smaller quarterly loss on Thursday, as the world's largest carrier was helped somewhat by lower fuel prices and higher passenger revenue.
Higher Fares Help Boost Southwest Airlines' Profit
Higher fares are helping Southwest Airlines make more money than Wall Street expected, but the company says automatic federal spending cuts could hurt revenue in April.
US Airways First-Quarter Profit Soars on Fuller Planes
US Airways posted a bigger adjusted first-quarter profit as it carried more passengers, and collected more from them.
GE Profit Rises on Higher Jet-Engine Sales, Sale of NBC
GE reported a first-quarter profit in line with Wall Street's expectations on Friday, as the conglomerate sold more jet engines and shed its stake in NBC Universal.
Few Steps Remain in American Airlines, US Airways Merger
Following bankruptcy court approval, the merger of American Airlines and US Airways faces just a few more hurdles, including approval from the U.S. Justice Department.
Airlines' On-Time Performance Slips During Winter Months
The government said Thursday that 80.3 percent of flights by U.S. carriers arrived on time in January and February, down from last winter's record 84.9 percent.
Virgin America Tops List of Best Airlines; United Ranks Last
Airline passenger complaints to the federal government surged by a fifth last year, even as some measures -- including on-time arrivals -- improved, according to a new report.
Judge Approves American-US Airways Merger
A federal bankruptcy judge signed off Wednesday on the $11 billion merger of American Airlines and US Airways, clearing the way for the forming of the world's biggest airline.
Market Minute: US Airways and American Airlines Look Set for Merger
US Airways and AMR are in the final stages of negotiating a merger, with final price and management structure still to be resolved. A combined American-US Airways would have revenue of $38.69 billion based on 2012 figures, in front of current world No. 1 United Continental Holdings.
American Airlines Parent Company AMR Loses $238 Million in 3Q
American Airlines parent company AMR lost $238 million in the third quarter on employee severance payouts and other costs related to its bankruptcy.
Layoffs at American Airlines Could Make Things a Lot Worse for Passengers
Pink slips are flying at American Airlines, but workers aren't the only ones who should be concerned. Cutbacks could have serious negative effects on the customer experience.
American Airlines, US Airways Merger Talks Get Off the Ground
American Airlines and US Airways are one step closer to a potential merger. The companies said Friday they signed legal documents allowing them to confidentially exchange information. But a deal is still far from reality.
United Continental, Pilots Union Negotiators Agree on Labor Deal
United Airlines says it has a deal with union negotiators on a new labor contract with its own pilots and those from the former Continental Airlines -- an important step in creating a single workforce at the company, which underwent a merger in 2010.
Another Airline Folds: Delta to Shut Down Comair in September
Delta Air Lines is shutting down its shrunken, 35-year-old regional carrier Comair at the end of September as it switches to bigger jets and it is sending termination notices to its 1,700 remaining employees.
The Post Office's Plan: Worse Service, Higher Prices
The USPS is still running in the red, and facing an $18.2 billion annual deficit as early as 2015, The Postal Service's solution in a nutshell: Give customers worse service, and charge them more for it. Where have we heard this before? (Hint: the airline industry.)
More Last-Minute Cancellations Ahead for Flyers?
Holiday air travelers getting ready to head to the airports may want to prepare for long delays. But government fines for keeping you waiting too long may lead some airlines to just cancel some flights instead.
Expert Tips for Racking Up Free Airline Miles
Now that summer is nearly over, you can start planning for next year's big vacation by racking up airline miles. We spoke with one expert who scored 250,000 miles in a 12-month period by opening just three cards. But his strategy isn't for everyone.
MLB Soars to 30,000 Feet with In-Flight Live Streaming
Take me up to the ball game -- thanks to a new offering from broadband provider Row 44, baseball fanatics won't have to miss one tobacco spit or big hit while flying, because Major League Baseball will stream games to airline passengers' WiFi devices.
Southwest Remains No. 1 for Airline Customer Service
The American Customer Satisfaction Index's annual report on airlines showed Southwest still on top of the rankings, and far ahead of No. 2 Continental. Southwest even improved its score, a rare bright spot in an industry that came in last overall in customer satisfaction among those the ACSI rates.
Financial Landscape: Banks Get No Love; OPEC Vs. OPEC
As a new week begins on Wall Street, nobody wants bank stocks, J.P. Morgan Chase hints at changes at the top, OPEC ministers tussle over crude, and airlines are in for some financial turbulence. In fact, the only good news is for France, which apparently won't lose the IMF over the DSK scandal.
Another Icelandic Volcano, Another Threat to Airlines
Just over a year after the ash cloud from the Eyjafjallajokull volcano caused an expensive and chaotic shutdown of air travel across much of Europe, an different volcano in Iceland, Grimsvoetn, is erupting.
Does Return of Private Jets Mean Recovery Is Here?
After years of growth, private business aviation went into a steep nosedive in 2008. Over the past year, the industry has made a comeback, but does its double-digit growth signal a sunny future for the aircraft industry alone, or is it a sign of brighter days ahead for the economy in general?