Here's Why United Was Just Named America's Worst Airline
United Airlines once again ranked dead-last in customer satisfaction. A recent picture depicting an unfortunate situation in an airplane lavatory gives us some idea why.
United Airlines once again ranked dead-last in customer satisfaction. A recent picture depicting an unfortunate situation in an airplane lavatory gives us some idea why.
The major surveys on air travelers' customer satisfaction are out, and even in a business known for delays, bad food and uncomfortable seats, U.S. carriers performed horribly.
Virgin America said it's close to turning around its financial losses and could be ready for an initial public offering as early as next year.
Congress has easily approved legislation ending furloughs of air traffic controllers that have delayed hundreds of flights daily.
The Senate moved quickly late on Thursday to end air traffic controller furloughs that were causing widespread airline flight delays related to federal spending cuts.
United Continental Holdings posted a smaller quarterly loss on Thursday, as the world's largest carrier was helped somewhat by lower fuel prices and higher passenger revenue.
Higher fares are helping Southwest Airlines make more money than Wall Street expected, but the company says automatic federal spending cuts could hurt revenue in April.
US Airways posted a bigger adjusted first-quarter profit as it carried more passengers, and collected more from them.
Delta Air Lines reports its first-quarter profit fell, as costs related to salaries rose.
Travelers waited more than an hour for flights in New York and experienced delays at other U.S. airports on Sunday evening as furloughs of air traffic controllers began.
The FAA has reportedly accepted Boeing's revamped battery system for its beleaguered 787 Dreamliners and agreed to lift its grounding order.
Boeing's grounded 787 jetliners could soon be flying again, published reports say.
The public should expect flight delays as furloughs kick in Sunday for air traffic controllers, although effects may be felt unevenly from airport to airport, the FAA says.
A day after American Airlines canceled 970 flights and delayed more than 1,000, the bankrupt airline is promising to run a near-normal operation Wednesday.
Airline passenger complaints to the federal government surged by a fifth last year, even as some measures -- including on-time arrivals -- improved, according to a new report.
An airline in Samoa is charging heavier passengers higher airfares, and making them weigh in at the airport. Could such a system ever take off with U.S. airlines?
Ryanair has made the biggest-ever order of Boeing planes by a European airline, announcing Tuesday it will buy 175 aircraft in a major boost for the U.S. aerospace giant.
Boeing expects to finish testing its battery fix for the 787 within the next week or two, but says it's up to the regulators to decide when the planes fly again.
Now that the merger between American Airlines and US Airways is officially happening, travelers are sure to wonder how it will affect them. George Horbica, founder of Airfarewatchdog, tells us what to expect from the world's soon-to-be biggest airline.
As the Northeast braces for Winter Storm Nemo, airlines are already employing a strategy that has served them well: Cancel flights early and keep planes, crews and passengers away from snowed-in airports. Here's what else the airlines are doing.
When you fly anywhere for the holidays, you're probably vigilant about getting the best deal you can on airfare. But don't stop being money-smart when you get off the plane: There are plenty of ways to waste money and time by not taking enough care on your rental car choices.
Airlines have canceled thousands of flights, stranding travelers around the globe. Insurers are bracing for possible damages of $5 billion. Retailers face shrunken sales.
U.S. airlines collected more than $1.7 billion in baggage fees during the first half of the year, the largest amount ever collected in that six-month period.
If you're one of the millions of people planning a trip in the next few months, odds are you'll be paying with plastic. But before you slap down your card, make sure you're getting the most out of it.
An APA poll a few years back revealed that 80% of Americans expect to be stressed during the holiday season. One source of that stress? The unexpected costs that creep up on us in December. Here are some tips to sidestep some of those pricey problems.
Take me up to the ball game -- thanks to a new offering from broadband provider Row 44, baseball fanatics won't have to miss one tobacco spit or big hit while flying, because Major League Baseball will stream games to airline passengers' WiFi devices.
Expedia, the world's largest online travel agency, soon will be selling flights, hotel bookings and holiday packages in the world's fastest growing aviation and tourism market, thanks to an exclusive deal with AirAsia. Trefis takes a look at what the deal will mean for both companies.
New technology is leading to changes in business relationships between airlines and online ticketing sites. It'll take a while for the new landscape to settle down, but the near-term result could be potential windfalls for some carriers -- and confusion for air travelers.





























