1-800-Flowers

It's a no-brainer why more and more retailers -- from J.C. Penney and apparel chain Express to 1-800-FLOWERS -- are selling to consumers directly on Facebook. The social network has become the portal to people's worlds -- and where they wile way the hours. But what do shoppers get out of...

If you're in the business of delivering flowers, Valentine's Day is easily your biggest day of the year, one you prepare for long in advance to ensure all your customers receive their flowers on time. But judging from the dozens of complaints of non-delivery and unresponsive customer service on...

Roses are red, violets are blue. If you want to impress your valentine, it'll cost more than a buck or two. Pity you then, poor college kid, who has little to spend for Valentine's Day, but still wants to acknowledge that someone special. With Compare and Contrast's help, you can find the best...

Undercover Boss often features down-and-out employees whose personal stories eclipse the company's problems. At times, these episodes seem contrived, but Sunday's episode, which featured Chris McCann, the president of 1-800 Flowers, is the exception.

If you've been on Facebook for even a little while, you already know about the gifts. Every day, among the friend requests, quiz scores, updates and notes, there are usually a few random presents from your various Facebook pals. If you play "Mafia Wars," they may be things like a stabproof vest or...