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Massucci's Take: Facebook's New Privacy Policy Amounts to Piracy

Posted 11:23 AM 12/22/09 , , , , ,
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This month, Facebook made a sneaky change to its privacy settings, and the new policy is generating a fierce backlash. The social network's default privacy setting now allows anyone to see a user's personal information. While users are permitted to change those settings, through an option to limit how much information they share, many don't yet realize that their Facebook updates can suddenly be seen across the Web. That's not what most users signed up for, and many are angry.

Last week, 10 privacy organizations filed a complaint with the Federal Trade Commission. Led by the Electronic Privacy Information Center, the complaint says Facebook's privacy policies "violate federal consumer protection law." Inadvertently sharing your list of friends with outside companies, and your profile information with users beyond your circle of friends, are among the issues EPIC disputes.

This all has a familiarly creepy ring to it. Remember when you loaned your high school yearbook to a friend for them to sign? Sometimes you'd get the yearbook back with that person's well wishes -- plus signatures from other folks who'd borrowed your book and signed, too. That wasn't cool: Your non-pals had read your actual pals' messages to you. That's a more simplistic version of what Facebook is doing, or hoping to get you to do: opening up your account to non-pals to read.

Short-Term Gains

Most users view Facebook as a safe place to share information with other users whom they select: a closed network of friends and family who have been invited to see their information. By quietly pushing its users beyond that privacy comfort zones, the company may indeed profit -- in the short term.

But if Facebook loses the trust of its users, the mounting scorn will cost the company its reputation. CEO Mark Zuckerberg and Facebook officers are taking advantage of their trusting customers who don't see their information getting sold off to salivating advertisers. And they'll ultimately have the same reputation as the kid who signs your yearbook without your permission.

Facebook's privacy page notes that the site has changed "a lot" in the past five years, and that "people are generally sharing more information, and" -- wishful thinking, perhaps -- "they are becoming more comfortable sharing more information." The recent privacy changes, it says, are meant to "address these shifting social norms" -- although some critics suggest that the real goal here is to better compete with Twitter, where most users open their updates to all.

Legal Challenges

Whatever their motives, the company clearly wants users to share more information with "everyone," because such information has value to potential advertisers. DailyFinance's Tom Johansmeyer wrote that it was only a matter of time until someone decided to challenge Facebook legally. A Facebook spokesman told the Wall Street Journal that it "discussed the privacy program with many regulators, including the FTC, prior to launch and expect[ed] to continue to work with them in the future."

What would be most useful and honest, though, would be for Facebook to bonk users over the head with the message that their updates are being made public. That may not best serve the company's needs, but users should not be duped into opening up their information. Because while getting 350 million users to share their personal information publicly may attract advertisers, it erodes the trust of those who use Facebook and make it an increasingly powerful network.
Anthony Massucci

Anthony Massucci

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Senior Writer and Tech Columnist

Anthony Massucci is a senior reporter and columnist for DailyFinance, covering technology and social media companies for DailyFinance. He worked at Bloomberg News for 13 years, covering technology, media and the Federal Reserve. He did live daily TV coverage for Bloomberg Television from the Nasdaq Market Site in Times Square and New York Stock Exchange from 2001 through 2004.

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COMMENTS ( 51 )
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LawDog323
10:09PM Dec 22 2009 
Facebook is perfectly fine for those of us who have NOTHING TO HIDE! I have many, many, beloved friend and family online (on Facebook) and if your smart enough to know when too much information (Tmi) may hand your privacy out the door then I guess you'll learn. My friends and family know everything there is to know about ME...so therefore I have no need to ever put all of my info on a social networking site for the world to see. It's call COMMON SENSE people..use your head!
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thincer
9:08PM Dec 22 2009 
Ditto
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(1 RATINGS)
thincer
9:01PM Dec 22 2009 
EASILY FIXED!!!! Everybody on Facebook just open another account with another free email address and use that one as your alias, alter ego, "false" Facebook self. Put anything and everthing on it that is not true and opposite of the "real" you. Why you ask? The reason! If this info is being used for advertising purposes, then $$ paying advertisers will really have no idea if they are buying or using accurate information...how much would you pay for that???? Certainly in this economy advertisers could find more accurate and useful information somewhere else. Soon after Mark will have to rename the site "Fakebook" !! Kinda like Myspace ...
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GladdDeb
8:49PM Dec 22 2009 
We have the most corrupt government Ever and Now you're worried about your privacy??!! Wow! We lost our rights as Americans on November 3, 2008.
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(3 RATINGS)
Topmind
8:20PM Dec 22 2009 
One has to be fairly naive to put personal info on the internet, hoping for the best. Of course, it will be used, sooner or later, against you.
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(1 RATINGS)
MoLLyGooBer13
8:01PM Dec 22 2009 
Hahah...this is truly hilarious. This is the exact reason I don't have a Facebook among many others. People can be so strange and ignorant...
If you want to stay in contact with your friends and family of whom you know, there are plenty of other resources. How hard is it to figure that public social networking sites are dangerous? HELLO! At least we don't live in the 50's (although to me, it would be quite nice) where there are no phones or internet. We can't seem to trust our own technology, and all I can really say is that I know how to avoid such chaotic *************. I will never risk losing my personal information, you must be aware of what you're exposing of yourself, physically, mentally, emotionally, ect. C'mon people...........we're being taken advantage of in every possible way. Don't be another one to be brainwashed, I really don't want to die of our own stupidity.
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(4 RATINGS)
PManc2468
7:10PM Dec 22 2009 
I did that and I am still available to find on google. everyone google yourself, you'll be amazed ~ its scary
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(3 RATINGS)
jodyrackz
6:57PM Dec 22 2009 
I am sorry but I chose facebook to keep in contact with MY family and friends not everyone who uses it. I think I'm going to drop my page because just as I have an unlisted phone number, I also want to control who I allow to view my information. Facebook has chosen to assist the government in setting up a surveillance of its people and I don't care to partake!!!
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(4 RATINGS)
A7HARDIN
6:52PM Dec 22 2009 
The Human condition suggests that we get bored easily and therefor are driven to self destructive and self abusive behavior. Most educated people can avert this dilemma by implementing common sense and critical thinking. Most others are doomed. That is why it takes a tragedy in most peoples lives for change to occur; The Ego takes on a life of its own. Some extremists might call this demon possession when all it really is, is our powerful brain run through a poor emotional filter>i.e. common sense and critical thinking. Please, all you stupid people out there walk into your local incinerator and press the green button (YOU ARE EXPENDABLE!)
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(5 RATINGS)
xeuropeangirl143
6:33PM Dec 22 2009 
I kinda saw that...i mean i went on this girls page to add her as a friend since i knew her, but she wasnt even my friend yet, and i had access to her wall, info box, personal info, photos, exc. I was like, WTH...some people arent even aware of it and some people are looking at their profile...who they dont even know!
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(3 RATINGS)
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