Optimum Business Makes It Easier for Small Businesses to Manage Services Online With New Portal
Bethpage, NY (PRWEB) June 14, 2012
Cablevision Systems Corp. (NYSE: CVC) today introduced the Optimum Business Account Center, an online portal that helps small business customers easily manage all communications services and a number of new Optimum Voice features.
The Account Center offers one online destination that all Optimum Business customers can visit to manage their Internet, voice and video services. It offers intuitive user control through a product dashboard and internal management tools that enable service customization and the ability to make individual or bulk changes across a service. The Account Center offers a view of all products and services, as well as video tutorials and helpful product descriptions.
“The Account Center simplifies the Optimum Business customer experience and enables management of all services in one place for a better and more streamlined experience,” said Joseph Varello, Cablevision’s vice president of business and voice product management. “Whether a customer uses basic email, voice products or more complex services such Optimum Voice SIP Trunking, it is now easier to explore and control account and product features.”
The powerful Account Center now includes delegated management, allowing small business owners to assign account management roles for specific services to specific employees. For instance, one or more management roles can be assigned to oversee phone, network and hosting services. Also launching with the Account Center are several new Optimum Voice features, which can be easily selected and managed alongside other service options.
The new Optimum Voice features include:
Outbound Caller Name Management – Each number associated with a business can now have a unique caller name; such as a medical office with four doctors, with caller name management each doctor can have a unique name for Caller ID purposes.
Selective Call Forwarding – Allowing small business to forward specific callers to an alternate phone number, such as a mobile phone or team member. Small businesses can create a list of up to 32 phone numbers and have them forwarded.
Time of Day Forwarding – Allowing small business to choose exactly when call forwarding starts and when it ends providing a scheduling capability to forward calls to another number, voice mail or a do-not-disturb number with specified timing intervals.
Call Forward On Busy / No Answer – When a phone line is busy or the line is not answered, the call will be directed to the number the small business account manager specifies.
Uniform Call Distribution Rollover Hunting – Enables the uniform distribution of phone calls starting with the line that has been idle the longest to ensure everyone gets an even number of calls.
“The latest voice service enhancements have been added to address trends across mobility, marketing and branding, and more efficient call processing,” said Varello. “As a result, we’re giving small businesses the toolset they need to drive their business forward.”
Designed for small and medium or businesses from one to 100 employees that require high-speed Internet and voice communications, Optimum Business provides bottom line benefits like predictable flat rate pricing and highly reliable voice and data services. Optimum Business offers the option for businesses to select up to 24 lines of Optimum Voice with low flat-rate pricing, unlimited all-distance calling within the U.S., Puerto Rico and Canada with no incremental fees or per minute charges and more than 20 business calling features at no additional charge and three powerful and distinct service options to support business needs: Optimum Online, Optimum Online Boost Plus and Optimum Online Ultra providing a range of speeds to meet any small businesses needs with downstream speeds up to 101 Mbps and upstream speeds up to 15 Mbps. And, for small businesses customers that want to take full advantage of a small business IP PBX system, while avoiding the cost of an analog gateway and traditional T-1 solutions, Optimum Business offers Optimum Voice SIP Trunking which delivers a high-quality, reliable voice service to small businesses through a converged voice and data network that can scale as needed for up to 100 employees.
The Optimum Business offering includes Optimum Online and Optimum Voice, for $29.95 per month each the first year when combined for new customers. For customers with four to 24 lines, each additional Optimum Voice line is available for $29.95 per line. Optimum Online Boost Plus is available for an additional $19.95 per month and Optimum Online with Static IP, which includes Optimum Online Boost Plus, is available for an additional $29.95 per month. Optimum Business customers can add iO TV for their business starting as low as $29.95 per month.
Optimum Voice SIP Trunking offers significant savings over traditional T-1 solutions. Specifically, each simultaneous inbound/outbound call session is priced at $29.95 per month and business customers can select to purchase anywhere from four to 24 sessions. The first block of 10 DIDs is included. Up to 90 additional DIDs are available per customer and are sold in blocks of 10 for $1.95 per block, per month. The flat rate calling area includes the United States, Canada and Puerto Rico. SIP Trunking is exclusive to Optimum Online customers.
Cablevision Systems Corporation (NYSE: CVC) is one of the nation's leading media and telecommunications companies. Its cable television operations provide a full suite of advanced communications services that include iO TV® digital television, Optimum Online® high-speed Internet, and Optimum Voice® digital voice, all over state-of-the-art cable systems that pass nearly 6 million households and businesses across the New York tri-state area and throughout four Western states. Cablevision’s telecommunications properties also include its Optimum WiFi® wireless Internet, and its Optimum Lightpath® integrated business communications solutions. Cablevision serves the New York area with compelling local content through News 12 Networks, a local news leader; MSG Varsity, a suite of television and online services covering high school activities; and, Newsday Media Group, a business unit that includes Newsday, Long Island's leading daily newspaper, and amNewYork, the nation's most widely circulated free daily serving New York City. The company also owns and operates Clearview Cinemas throughout the New York tri-state area including the famed Ziegfeld Theatre, a frequent and historic venue for film premieres and events. Additional information about Cablevision is available on the Web at http://www.cablevision.com.
Read the full story at http://www.prweb.com/releases/2012/6/prweb9597462.htm