Southwest Airlines
NYSE: LUV
This CEO has overseen a 122% dividend increase, multiple share buybacks, and a top satisfaction rating for his company among industry peers.
The 2 Airlines Americans Hate the Most, and the 1 They Still Love
The recently released 2013 Airline Quality Rating survey shows that passengers were most likely to lodge an official complaint at United Airlines or American Airlines. Yet Southwest continues to keep customers happy through high-quality customer service.Secrets of Successful Airlines
How some carriers book profits year in and year out.