Hewlett-Packard Recalls 6 Million Power Cords Over Fire Risk

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Black Compaq Laptop or Notebook portable computer showing the keyboard and TFT screen
Eye-Stock/Alamy
More than 6 million power cords that came with two popular notebook computers are being recalled because they could start fires or burn consumers, the Consumer Product Safety Commission said on Tuesday.

Hewlett-Packard (HPQ) is recalling 5.6 million cords sold in the U.S. and another 447,000 in Canada after getting 29 reports of the power cords overheating and either melting or charring. Two consumers reported suffering burns, and the company told the CPSC that it received 13 reports of property damage.

The Chinese-made cords came with HP and Compaq notebook computers and mini notebook computers, as well as with accessories that use an AC adapter, including docking stations. The cords came with devices sold between September 2010 and June 2012.

"HP believes that certain power cords shipped with notebook PC products and AC adapter accessories may pose a risk of a fire and burn hazard to customers," the company said in a statement. "We are taking this action as part of our commitment to provide the highest quality of service to our notebook customers."

Not every cord sold with every device is affected by the recall. The recalled HP power cords are black and have the code LS-15 molded onto the AC adapter end.

If you have one of the cords, you are urged to stop using it and get a free replacement from Hewlett-Packard . You can call HP at (877) 219-6676 between 10 a.m. and 7 p.m. Eastern Time weekdays, or visit the HP recall site.


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dnkdltn

Made in America Label; meant prices higher than consumers wanted to pay.

Companies did what had to be done to keep selling their products and keep investors happy for the interest they received for investing their money in to the companies..

August 28 2014 at 4:56 AM Report abuse rate up rate down Reply
excapetome

For the consumer, the "Made in America" label once stood for quality, honesty and a product they could trust, bar none. Now the American label means "Most of this Product was "Outsourced to the Crappiest, Cheapest Chinese Competitor for Profit". Hope your reputation was worth it HP.

August 28 2014 at 4:23 AM Report abuse rate up rate down Reply
TKB

Why am I not surprised they were made in China??? When are we going to learn not to buy their crap?

August 28 2014 at 4:07 AM Report abuse rate up rate down Reply
jeslats

more wonderful chinese goods

August 28 2014 at 3:12 AM Report abuse rate up rate down Reply
rsauyt

glad theres a recall, i knew there was something wrong with mine...I could charge my laptop for an hour and that charger could easily fry and burn an egg in minutes.

August 27 2014 at 11:22 PM Report abuse rate up rate down Reply
James R. Morris

Whew, I have an LS-18.

August 27 2014 at 10:45 PM Report abuse rate up rate down Reply
craigdacop

Buy a Mac.

August 27 2014 at 10:10 PM Report abuse -1 rate up rate down Reply
bravozuluwjs

Yep I have three.

August 27 2014 at 9:54 PM Report abuse rate up rate down Reply
rolltide1

i ll bet the new cords they give out are made in CHINA

August 27 2014 at 8:48 PM Report abuse +3 rate up rate down Reply
rolltide1

make the stuff in the USA. problem solved.

August 27 2014 at 8:46 PM Report abuse +5 rate up rate down Reply
1 reply to rolltide1's comment
Danny

General motors is recalling hundreds of thousands of cars. Made in USA? LOL

August 27 2014 at 9:33 PM Report abuse +1 rate up rate down Reply
1 reply to Danny's comment
rgkarasiewicz

Hardly, but Garbage Motors didn't give a hoot about the safety or quality of their junk vehicles.

August 28 2014 at 1:03 AM Report abuse rate up rate down