E-Z Pass Users Beware: New Phishing Scam Is Targeting You

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A2EENK Sign For The Automatic Toll Lane On The Pennsylvania Turnpike, USA
Alamy
For the drivers of 24 million cars in 15 states, having an E-Z Pass transponder makes going through tolls a breeze. You pay in advance, usually with a credit card, and every time you drive through a toll booth, E-Z Pass draws down from your account. In many places, you barely have to slow down as you breeze through.

So if you got an email from E-Z Pass telling you there was a problem with your credit card, or you received a notice that you were at risk of being penalized for failing to pay tolls, naturally, you'd want to update your account or pay your bill quickly.

Not so fast.

Convincing you that there's a problem with your E-Z Pass account is the ruse behind a new series of scam emails being sent to potentially millions of E-Z Pass users, the Federal Trade Commission warned on Tuesday.

The phishing email looks similar to legitimate ones sent by E-Z Pass.You can see an example of one on the E-Z Pass page. People who click on the emails run the risk of downloading malware that could infect their computers and potentially steal personal information. Those who respond with the requested credit card or bank account information are setting themselves up for identity theft.

The FBI Is on the Case

E-Z Pass warns users to not click on the emails, and notes that the FBI is aware of the scam. Anyone who gets an email from E-Z Pass and isn't sure if it's legitimate is urged to contact their local E-Z Pass service center.

The FTC offers the following tips about handling emails like these:
  • Never click on links in emails unless you're sure who sent you the message.
  • Don't respond to any emails that ask for personal or financial information. Email isn't a secure way to send that information.
  • Type an organization's URL yourself, and don't submit personal or financial information at a website unless the URL begins with https (the "s" stands for secure).
  • If an email looks like it is from E-Z Pass, contact E-Z Pass customer service to confirm that it is really from the agency.
  • Keep your computer security software current.

The FTC offers these tips if you have been tricked by a phishing email:

  • Forward it to spam@uce.gov and to the company impersonated in the email.
  • File a complaint with the Federal Trade Commission at ftc.gov/complaint.
  • Visit the FTC's Identity Theft website. Victims of phishing can take steps to reduce the risk of becoming victims of identity theft.

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17 Comments

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merstockgto

I have gotten several of these. These scams are so obvious in most cases.

August 14 2014 at 12:57 AM Report abuse rate up rate down Reply
zap.rowsdower

Just go to the real website, never click on the link in the email.

August 13 2014 at 9:12 PM Report abuse rate up rate down Reply
richandc

Why do news agencies call this a "phishing scam". The term sound innocuous. The tag line should read: "Criminals are after Your E-Z Pass".

Scamming and phishing and slamming are crimes not entertainment. No need to be politically correct.

August 13 2014 at 7:54 AM Report abuse +2 rate up rate down Reply
Michele

Oh yes.... I kept getting this and spammed them,etc.

August 13 2014 at 6:19 AM Report abuse rate up rate down Reply
JC

So who paid attention and learned the English language really well? If you did, here's the payoff. These scams tend to be full of grammatical, spelling, and punctuation errors, and those who know the language well won't be taken in.

August 12 2014 at 9:26 PM Report abuse +1 rate up rate down Reply
grudgrime

I've gotten these. Who actually falls for this stuff?

August 12 2014 at 7:14 PM Report abuse rate up rate down Reply
Kenton H Flatau

I received one of those emails and don't live in a state that uses E-Z Pass. The scamers are everywhere.

August 12 2014 at 4:16 PM Report abuse rate up rate down Reply
1 reply to Kenton H Flatau's comment
susan

I got one, I don't have a car :0

August 13 2014 at 5:51 AM Report abuse +2 rate up rate down Reply
1 reply to susan's comment
syntheticlubeguy

I got one and I have been dead for 10 years.

August 13 2014 at 10:35 AM Report abuse +1 rate up rate down
ken

return e mail with smart bomb attached

August 12 2014 at 3:51 PM Report abuse -1 rate up rate down Reply
1 reply to ken's comment
merstockgto

How about dumb bomb in return?

August 14 2014 at 12:58 AM Report abuse rate up rate down Reply
RCB

WHY HASN'T OUR CORRUPT ADMINISTRATION DONE SOMETHING ABOUT THIS SCAM!!!!!???

August 12 2014 at 3:16 PM Report abuse -1 rate up rate down Reply
4 replies to RCB's comment
chuckles

The list of scams never stops. What a degenerate society we have become.

August 12 2014 at 2:54 PM Report abuse rate up rate down Reply