Luckily, cunning minds have devised apps, websites and strategies that we can use to get questions and complaints heard immediately.
Want video entertainment, but don't want to pay as much as you're paying right now? Here are a few ways to save money without sacrificing too much.
While more choice can yield better savings, buying a new smartphone and wireless plan has never been more confusing. Here's what you should look out for.
Researchers are coming to new conclusions as they dig into the question of what makes some people and not others fall victim to fraud and online scams.
Experian says a massive data breach exposed sensitive personal data of some 15 million people who applied for service with T-Mobile US.
Ever click through all 700 channels on your cable or satellite service only to find nothing's on? Here's how to target your watching on the cheap.
Several popular Internet-connected baby monitors lack basic security features, making them vulnerable to the most basic hacking attempts, a report finds.
Trying to talk to a human being at many companies can be a challenge, but a new service aims to help consumers reach a "real person" more quickly.
Disney hosts a festival to reveal upcoming projects and Samsung unveils its latest mobile gadgetry. Watch for these and more on Wall Street this week.
The FCC denies T-Mobile's request for more airwaves to be set aside for smaller wireless companies like itself to bid on during a coming government auction.
Responding to critics who said its discounted Internet service was too slow and limited, Comcast is increasing speed and will offer it to more people.
'Game of Thrones,' anyone? If you're a Verizon broadband customer, you'll have access to this and much more from HBO Now. Here's the scoop.
T-Mobile will pay $17.5 million to settle an investigation of two 911 service outages last year, marking the largest such fine levied by the FCC.
Hasbro strikes a deal to get another of its playthings turned into a motion picture while Walt Disney Co. confirms more attraction closures.
Comcast, rated the nation's second worst cable company, may not be buying Time Warner, but Charter Communications is. So what's the upside for consumers?
AT&T Mobility has been hit with a $100 million fine for offering consumers unlimited data, but then slowing Internet speeds after they hit a certain amount.
No one likes paying their cable bill. But the streaming future, sadly, might not be all that different from what cable looks like today. Here's why.
The FCC wants to help cell and landline phone companies block unwanted calls and text messages. Find out more about the proposal.
The FCC tells PayPal that the payment-services company's revised terms of service 'raise serious concerns' for the agency.