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Where to get help: Consumer Ally's guide for consumers

3:00PM 5/07/2010

By Mitch Lipka

Consumer Complaints, Consumer Ally

Having a problem with a business and don't know where to turn? WalletPop's Consumer Ally is here to help.

Want H1N1 vaccine? Rob a bank

12:30PM 11/03/2009

By Barbara Bartlein

Consumer Complaints, healthcare

My family has been trying for weeks to get the H1N1 vaccine but the few clinics that have been held around the Milwaukee area have been mobbed. Now we learn that all clinics for the next few weeks are cancelled because there is no vaccine to be had. Even high risk groups such as pregnant women...

Customers cry fowl after Boston Market fails to learn from chicken coupon mistake

1:30PM 11/02/2009

By David Schepp

Consumer Complaints, Economizer, Fantastic Freebies, Personal Finance, Food

You'd think any fast-food chain would have taken a lesson from KFC and the Great Free Chicken Fiasco of 2009 and avoid offering customers an outrageous deal via the Internet, where word of just about anything -- good or bad -- can spread faster than greased lightning. Nevertheless, Boston Market...

David Spade apologizes, sort of, for exploiting his dead buddy

1:45PM 10/30/2009

By Bruce Watson

Relationships, Consumer Complaints, People, Retail, Charity

When David Spade's tasteless DirecTV ad went out in late October, it was immediately hit with a hail of criticism. Writers, including our own Jami Bernard, were quick to point out that the commercial, which used footage from 1995's Tommy Boy, essentially came off as a cruel and shameless...

H1N1 vaccine needed? Good luck

1:30PM 10/28/2009

By Barbara Bartlein

Consumer Complaints, healthcare

It was confirmed a world wide pandemic almost six months ago, and a national medical emergency last week, but where are the shots for the H1N1 vaccine? With widespread infection in 46 states, school closings, and employees missing work, it would be nice to have the H1N1 vaccine about now."This is a...

No gasoline for me: MasterCard cancels my card

8:00AM 10/27/2009

By Barbara Bartlein

Consumer Complaints, Credit Reports, Credit

Stopped at my local Shell station recently to fill up my van. I have used my Shell MasterCard for almost six years due to the discount that it offers for Shell purchases. Much to my surprise, the pump refused to authorize my card and said, "See Attendant." Well, I HATE going into the stations,...

Exclusive: Anti-kid vid group ponders forcing name change for all 'Baby Einstein' videos

8:15PM 10/26/2009

By Lou Carlozo

Consumer Complaints, Family Money

Call it the E = MC squareoff. Bolstered by its successful anti-screen media campaign that led Baby Einstein to offer a refund for its kid videos, leaders at a Boston-Based non-profit are weighing whether to fight on -- and demand that Walt Disney Company drop "Einstein" from the name altogether,...

'Baby Einstein' didn't make my kid a genius ... duh

5:00PM 10/24/2009

By Lou Carlozo

Consumer Complaints, Family Money

A recently closed pizza place just a lonnnng dough toss from my home on Chicago's North Side bragged that it served "the best pizza on Earth." And a Mexican joint not far from there advertises "burritos as big as your head." In both cases, I chalk it up to hyperbole: I'm sure the owners of...

Rent-a-Husband allegedly divorces investors

2:30PM 10/21/2009

By Tom Kraeutler

Consumer Complaints, Economy, Investing, Crime, Family Money

Home repair contractor Kaile Warren had a rags-to-riches story that was enviable. The former homeless home improver credits "divine intervention" with giving him the idea for a home improvement company and brand name that would ultimately place him on a national stage that included appearances on...

Making money on the Madoff name: Auctions not what the ads lead you to believe

9:00AM 10/14/2009

By Mitch Lipka

Ripoffs and Scams, Consumer Complaints, Consumer Ally

Advertisements trumpeting "Bernie Madoff Auction" ahead of events being held at hotels around the country appear to have little or no connection to the criminal or his victims, a WalletPop investigation found. Instead, customers who show up are likely to find a garden-variety auction of items from...