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The whole concept of online commerce hinges on convenience, particularly during the frantic holiday shopping season. Unfortunately, some well-known Web merchants left consumers seriously dissatisfied in the past year.
For more than three-quarters of U.S. taxpayers, the silver lining of tax season is the refund check. This year, the IRS says the average refund is just under $3,000, and many people will use theirs to pay off debt or cover expenses. But it could also create an opportunity to save or invest.
The IRS recently announced that the average federal income tax refund this year is expected to be $3,000. That makes the Wards of Smithfield, N.C., quite above average. After they had their taxes prepared this year, CNNMoney reported that Thelma and Dan Ward found out they're entitled to an...
If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. I was completely duped by InfinityDish, an authorized DISH Network sales dealer in my area. The salesman was polite and I decided on the "Top 120" package for $49.93 per month with free HBO...
If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. I turned off my service with Comcast back in April because I was going to move and I didn't want to pay the $50 transfer fee. I told them I will cancel and then restart my service once I moved....
If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. I moved from Dallas in May. I turned off my electricity on May 21st. I pay my electric bill up front for a year so I have a $694 credit due to me from TXU Energy. Every time I call I get the...
More than 1,000 fans duped when Ticketmaster allegedly tricked them into paying double or triple the face value of Bruce Springsteen tickets have been sent claim forms, the Federal Trade Commission announced. The FTC has mailed claim forms to 1,018 consumers eligible for refunds after being...
If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. In Late August 2009 I called DirecTV to have my service canceled at my former address because I would be moving to a house at the end of October. The representative that I spoke with told that...
If you've had an iPhone or iPad long enough, odds are you have accidentally purchased an app. A click, click here or a tap, tap there and you've just spent $10 you hadn't planned on. Unlike the Google Android Marketplace, which has a 24-hour return period, Apple doesn't have an official policy on...
If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. A couple of months ago I went to a plastic surgery spa and asked them about their new procedure for cellulite. I was told that the procedure is guaranteed to work and all of their clients have...

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