overdraft fees
More than 13 million Bank of America debit-card customers could see some repayment for excessive overdraft fees the bank charged them over the course of a decade. A federal judge has approved a $410 million settlement to compensate customers who were charged fees as a result of the bank posting transactions from highest to lowest dollar amount, rather than in the order they occurred.
Cash-Strapped Americans Can't Break the Overdraft Habit
4:30PM 9/23/2011
Overdraft fees are like a movie monster that just won't die. No amount of public outrage or regulation can slay the beast. But the banks aren't the only ones casting overdrafts in financial sequels: Truth is, consumers keep breathing life into the overdraft dragon.
Study: Overdraft Misery Continues Despite Fed Rules
4:00PM 8/11/2011
JP Morgan Chase, Bank of America, Citigroup, Banking, Consumer Ally
A year after the Federal Reserve enacted new rules to rein in abusive bank overdraft practices, fees remain high and some institutions actually have slapped on additional penalties, according to a new survey by the Consumer Federation of America.
You might assume that free checking is one of those banking benefits on the way out, but that's not the case: More than a third of checking accounts charge no monthly service fee. But that doesn't mean that banks don't expect to profit from your checking business. Here are the fees that make "free" a highly inappropriate designation -- and how you can avoid them.
Banks Play Hardball, Even With Richest Customers
3:35PM 8/08/2011
Bank of America, Valero Energy, Citigroup, Wells Fargo & Co, Visa, Banking, Consumer Ally, Credit Cards
Banks lost billions in the financial crisis, and now face profit-squeezing regulations. And make no mistake: They're looking at your balance to fix their bottom lines. Here are four ways your bank takes your money, and what you can do to hold on to more of your hard-earned cash.
How to Choose the Right Bank for You
6:30AM 6/24/2011
People, Banking, Consumer Ally, Family Money, Personal Finance
Picking a bank is a lot like selecting a new paint color for your kitchen. You're going to see a lot of it, and while you can always change your mind if you don't like the one you've chosen, it's a hassle. We asked the experts for advice on how to choose the one best suited to your needs.
Beware of Business Credit Cards: A Consumer Protection Loophole
6:30AM 5/26/2011
When the Credit CARD Act of 2009 was enacted, the goal was to make credit cards safer for people, but banks have found a loophole. Those consumer protections weren't extended to cards designated for business or commercial use, and as a result, millions of American households are at risk from the same unfair bank practices as before.
A new report from the Center for Responsible Lending paints a seriously depressing picture of the damage the payday loan industry wreaks on its customers. What's worse is that the report actually understates the grim reality facing payday borrowers today.
Say Goodbye to Free Checking and Hello to New Bank Fees
6:30AM 3/18/2011
The era of free checking accounts is coming to an end. Many consumers will face an extra $144 a year in account fees, plus higher dues for their debit cars, and increased ATM charges, too. It's all part of a banking industry backlash against last year's consumer friendly financial reforms.
If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Become a fan of Consumer Ally on Facebook.
Q. Hi, I heard of you through a woman at my bank. I have a problem with AT&T. The company (in November) hooked up the account number to an account...
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