ConsumerComplaints
Credit Card Complaints Keep Coming, Says CFPB Report
5:15PM 12/01/2011
Even though last year's financial reform was supposed to make credit cards more transparent, consumers are still complaining about interest rates, billing disputes and confusing credit card terms.
A User's Guide to the New Consumer Financial Protection Bureau
7:00AM 7/20/2011
On Thursday, the Consumer Financial Protection Bureau officially opens for business. Even as the political fight continues over just how potent the agency will be, at root, its mission is to make clear the prices and risks of financial products and services. Here's where it will focus its early effort.
Cable and Satellite TV, Cell Phones Top List of BBB Complaints
8:00AM 4/11/2011
Last year, consumers filed 1.1 million complaints with the Better Business Bureau (BBB) against North American businesses, a 10% increase over 2009.
"The complaints filed with BBB are not only a barometer of customer satisfaction, but the rise in complaints also shows that consumers are...
Where to get help: Consumer Ally's guide for consumers
3:00PM 5/07/2010
Having a problem with a business and don't know where to turn? WalletPop's Consumer Ally is here to help.
Don't write your complaint, sing it: the complaint choir
12:30PM 12/09/2009
People have complaints. That's been made abundantly clear by perusing the WalletPop comments each day. How, though, can you voice your complaints in a way that they won't be lost in sheer volume of other laments? Here's an idea -- start a complaint choir.
Complaint choirs, an idea that started in...
Vonage to pay $3 million and change its practices to settle complaints from 32 states
6:30PM 11/16/2009
Internet telephone provider Vonage agreed to pay $3 million and change how it deals with its customers after reaching a settlement with 32 states.
Among the allegations against Vonage was consumers continuing to be charged after canceling, not clearly disclosing the terms of its "free trial," and...
Help me WalletPop: An intrepid reader gets her money back from Sears after a valiant fight over a not-so-cool fridge
2:00PM 10/28/2009
Dear WalletPop:
I bought a compact Galaxy refrigerator from Sears by phone. Milk sours in this compact refrigerator in 1-2 days and the temperature is always in the danger zone (50-65, and higher on the hottest days). Because of this, I have used a small zippered lunch-size container into which I...
No gasoline for me: MasterCard cancels my card
8:00AM 10/27/2009
Stopped at my local Shell station recently to fill up my van. I have used my Shell MasterCard for almost six years due to the discount that it offers for Shell purchases.
Much to my surprise, the pump refused to authorize my card and said, "See Attendant."
Well, I HATE going into the stations,...
Exclusive: Anti-kid vid group ponders forcing name change for all 'Baby Einstein' videos
8:15PM 10/26/2009
Call it the E = MC squareoff. Bolstered by its successful anti-screen media campaign that led Baby Einstein to offer a refund for its kid videos, leaders at a Boston-Based non-profit are weighing whether to fight on -- and demand that Walt Disney Company drop "Einstein" from the name altogether,...
"Ann" is mad as hell and she's not going to take it anymore. After Bank of America jacked up the interest rate on her credit card to 25.49% (It had previously been at 12.99%) even though she wasn't behind on the account, she posted a video on YouTube (see below) and announced that she wouldn't be...
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| 18.88 | -0.26 -1.33% | 109.55M | |
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% Gainers
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| 10.50 | +1.10 +11.70% | 3.07M |
% Losers
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