Health Care Activists Offer Free Health Screenings In Los Angeles
Getty Images
By Lewis Krauskopf

Uninsured Americans are showing more interest in the coverage offered under President Barack Obama's healthcare law despite technical problems that have hindered enrollment through a government website, according to a Reuters/Ipsos poll.

The glitches have crippled, the new online insurance marketplace meant to serve people in 36 states, frustrating millions of would-be applicants since it opened for enrollment on Oct. 1.

The poll's findings are good news for Obamacare supporters who worry the problems and bad press could dissuade people from signing up, particularly the young and healthy who are crucial to diversifying the pool of insured and keeping premiums down.

The uninsured view the 2010 Patient Protection and Affordable Care Act, commonly known as Obamacare, more favorably since online marketplaces opened -- 44 percent compared with 37 percent in September, according to the Reuters/Ipsos poll. It found that 56 percent oppose the program compared with 63 percent in September.

A higher proportion of the uninsured also said they are interested in buying insurance on the exchanges, with 42 percent in October, saying they were likely to enroll compared with 37 percent in September. The results have a credibility interval, a measure of accuracy, of plus or minus 3.2 percentage points.

"The launch of the exchanges, that's the first real world event for a lot of people," said Chris Jackson, an Ipsos pollster. "There's been this sense that once people got familiar with it, public opinion would start to move in its direction."

The online poll of nearly 12,000 people was conducted in October. Some 1,100 of the respondents identified themselves as uninsured.

I wish the plans were cheaper, but at the same time, the plans I am looking at would be less per month than what I'm paying in prescription costs.

Among the general public, support for the law rose from nearly 44 percent to 47 percent, with a credibility interval of 1 percentage point, according to the poll.

The non-partisan Congressional Budget Office estimates that up to 7 million people are likely to sign up for coverage on the private exchanges for 2014, but that number has been called into question due to's problems. The Obama administration has said it is working around the clock to fix the website by the end of November.

Overcoming Obstacles

The results showed that the rise in both the law's popularity and in the uninsured's willingness to buy was much greater in the 14 states that chose to run their own exchanges and whose sites have generally operated more smoothly than, which serves the other 36 states.

More than half of respondents in state-run exchanges now favor the law compared with about four in 10 elsewhere.

To the uninsured the faulty website is "a technical barrier that is being repaired and it pales to barriers they've faced in the past," said Sara Collins, vice president at the Commonwealth Fund, a private healthcare research foundation.

The law bans insurers from discriminating against those with pre-existing conditions and provides subsidies to help low-to-middle income Americans buy private insurance. The Congressional Budget Office has projected it will cut the uninsured population by half, or about 25 million people, in the next decade.

Melissa Harvey, an asthmatic who spends $500 per month on prescription medicines, has been seeking insurance for five years. The 37-year-old has been without coverage since she lost her job as a public defender and moved back to Colorado to start a private law practice.

"I wish the plans were cheaper," Harvey said of the insurance offered on Colorado's state-run exchange. "But at the same time, the plans I am looking at would be less per month than what I'm paying in prescription costs."

At the same time, news reports about's struggles have kept Amanda Wood from visiting the site to check out health plans in New Jersey.

Wood, 25, said the problems remind her of frustrations trying to register electronically for classes when she was in college. "It's a huge website," Wood said. "I would just prefer to wait until it's working."

Among the majority of uninsured Americans surveyed in the poll who said they oppose the law, many resent its requirement to buy coverage or face a fine.

"I don't believe the government should have to tell me I have to buy any insurance," said Joshua Lucas of Arizona, a stay-at-home father of two. "I'm 34 years old, and I am in great health, so I don't feel like I have to have it."

(Additional reporting by Curtis Skinner in New York and Deena Beasley in Los Angeles; Editing by Michele Gershberg, Ross Colvin and Grant McCool)

Increase your money and finance knowledge from home

Intro to Retirement

Get started early planning for your long term future.

View Course »

How to Buy a Car

How to get the best deal and buy a car with confidence.

View Course »

Add a Comment

*0 / 3000 Character Maximum


Filter by:

The deadbeats will love Obamacare. The taxpayers, not so much.

November 07 2013 at 1:19 PM Report abuse rate up rate down Reply


November 07 2013 at 10:31 AM Report abuse +1 rate up rate down Reply
1 reply to teapartyisdying.uall's comment

In your dreams, Commie Evan.

November 07 2013 at 1:17 PM Report abuse -3 rate up rate down Reply

Of course the uninsured like it more now. Since they haven't been able to get on the website yet they haven't been able to see how much it is going to cost them.

November 07 2013 at 4:44 AM Report abuse +4 rate up rate down Reply
1 reply to bluesideup777's comment

They are the ones who will be getting subsidies. The rest of us that make over minumum wage won't get them . The ole freebies thing again.

November 08 2013 at 7:55 AM Report abuse rate up rate down Reply

Of course there would be more interest it is being from the people that have been canceled from their previous insurance companies and are being forced now into obamacare to have insurance coverage.

November 07 2013 at 2:18 AM Report abuse +3 rate up rate down Reply

Not sure who has the worst job right now....sebelius or jay carney?

November 07 2013 at 1:01 AM Report abuse rate up rate down Reply

If her 500.00 dollars per month insurance bill will be less than her perscriptions cost now plus she will have healthcare is great but who do you think will pay the differance? This just doesn't add up.

November 07 2013 at 12:46 AM Report abuse +3 rate up rate down Reply

Years from now Obamacare will be respected like social security and medicare.

November 07 2013 at 12:40 AM Report abuse -2 rate up rate down Reply
2 replies to toosmart4u's comment

It coukd go broke about the same time.

November 07 2013 at 12:48 AM Report abuse +1 rate up rate down Reply

WHAT are you smokin? We won't even be the united states in a few years!!

November 08 2013 at 7:56 AM Report abuse rate up rate down Reply

The only ones who do not like this health care bill are the repukes who cannot think for themselves. Oh yea, the ones who goes to the hospital and pays nothing where we have to pay their bill. On social security and medicare, thank a democrat, want to end these 2 fine programs vote republican.

November 07 2013 at 12:38 AM Report abuse -5 rate up rate down Reply
4 replies to toosmart4u's comment

If the Republican States would have cooperated, millions of Americans from all walks of life that were not, would already be covered by health care insurance.

But, as we know, the only health insurance a Republican believes in is 'abstinence'

November 07 2013 at 12:38 AM Report abuse -2 rate up rate down Reply
1 reply to mac2jr's comment

abstinence -- and that folks is why Republicans are as tight butted as they are...They are not getting any..

November 07 2013 at 12:39 AM Report abuse -2 rate up rate down Reply
1 reply to mac2jr's comment

You mean those big families?


November 07 2013 at 12:50 AM Report abuse +2 rate up rate down

Anyone have Microsoft NT, or Seven, or Eight, or 95, or Windows, or any of their other Operating Systems.. Microsoft has been in the software design business since about 1990 or so, and we still get 'Hot Patches' once a week fixing the screw-ups... Same with hundreds of other software packets out there.

Here is what you need to do, put together a software package that covers 35 or more states, comply with state regulations, find out and link to all qualified insurance companies in each state, filter out the thousands of variables that dozens of insurance companies offer, then qualify the purchaser, many of which cannot even spell their names, much less run a computer or follow simple instructions; then check to see if the purchaser is a U.S.A. citizen, has a tax identification, has filed a tax return or W-4; then verify his or her wages, social security number, address, age, and employment status. Now once all this is factored in, the software has to pass the information back and forth at a microsecond rate as a million or so people attempt the process each day, and do all this without a mistake, without a delay, without a crash, without confusing data between shoppers, and without bypassing all sorts of built-in security. And the software must remember what you did, where you are in the process, how to get you back to the point to which you were when you went on a pee break, or decided to exit for a week. It then has to verify your credit card, process the transaction, mail a receipt, and notify the proper state and proper insurance company of the proper policy, rate, discounts, starting date, etc.

Go it? This only covers a fraction of the complexity...

November 07 2013 at 12:35 AM Report abuse rate up rate down Reply
1 reply to mac2jr's comment

They had three plus years to get ready.

November 07 2013 at 12:39 AM Report abuse +3 rate up rate down Reply
2 replies to willypfistergash's comment

Microsoft has had 23, and they still have not got it right, so what is your point..?

November 07 2013 at 12:44 AM Report abuse -1 rate up rate down

Americans have a choice whether or not to buy microsoft products.

How many launches has microsoft had in those 23 years, and how many other people did they blame? Was there the threat of having the IRS come down on your life if you didn't purchase their products? If I had a three year old macintosh system I was happy with, microsoft wouldn't punish me for not buying a system with features I dkn't want or need.

November 07 2013 at 12:57 AM Report abuse +6 rate up rate down