Customer Strategist Webinar: "Exceptionalism Is the Only Option: Overcoming 10 Barriers to Customer

Customer Strategist Webinar: "Exceptionalism Is the Only Option: Overcoming 10 Barriers to Customer Experience Excellence"

Learn the Essentials for Companies to Achieve Customer-centric Business Success

DENVER--(BUSINESS WIRE)-- Peppers & Rogers Group, aTeleTech company, knows that companies want to retain customers and to provide them with the best customer experience. However, as experts in providing customer experience solutions, Peppers & Rogers Group and TeleTech also know that a myriad of barriers can complicate or prevent companies from providing their customers with the level of support they expect and deserve.


Jim Dickey, vice president of business intelligence at Peppers & Rogers Group, and Macario Gallegos, vice president of CRM systems integration practices at TeleTech are presenting a Customer Strategist Journal webinar: "Exceptionalism Is the Only Option: Overcoming 10 Barriers to Customer Experience Excellence." This webinar will provide best-in-class solutions for barriers that get in the way of superior customer service.

The one hour presentation will be hosted by the Customer Strategist Journal's Editor-in-Chief Elizabeth Glagowski, and will allow for an interactive 10 minute question and answer session at the conclusion of the presentation.

Exceptionalism Is the Only Option: Overcoming 10 Barriers to Customer Experience Excellence:

  • Wednesday, September 25, 2013 at 1:00 pm ET / 11:00 am MT
  • The webinar is scheduled for 60 minutes (50 minute presentation and 10 minute Question and Answer)
  • Registration is easy, just click here!

About Peppers & Rogers Group

Peppers & Rogers Group, management consulting division of TeleTech Holdings, Inc. (NAS: TTEC) , is a leading management consulting firm, dedicated to helping its clients improve business performance by acquiring, retaining and growing profitable customers. We solve business problems of our clients by delivering a superior 1to1 Strategy and removing the operational and organizational barriers that stand in the way of profitable customer relationships. www.peppersandrogersgroup.com

About TeleTech

TeleTech, founded in 1982, is a leading global provider of data-driven, technology-enabled services that puts customer engagement at the core of business success. The Company offers an integrated platform that combines analytics, strategy, process, systems integration, technology and operations to simplify the delivery of the customer experience for Global 1000 clients and their customers. This holistic multichannel approach improves customer satisfaction, increases customer loyalty and drives long-term profitability and growth. From strategic consulting to operational execution, TeleTech's more than 39,000 employees deliver results for clients in the automotive, communications and media, financial services, government, healthcare, technology, transportation and retail industries. Through the TeleTech Community Foundation, the Company leverages its innovative leadership to ensure that students in underserved communities around the globe have access to the tools and support they need to maximize their educational outcomes. For additional information, please visit www.TeleTech.com.



Peppers & Rogers Group
Investor Contact
Paul Miller, 303-397-8641
or
Media Contact
Jeanna Blatt, 303-397-8507

KEYWORDS:   United States  North America  Colorado

INDUSTRY KEYWORDS:

The article Customer Strategist Webinar: "Exceptionalism Is the Only Option: Overcoming 10 Barriers to Customer Experience Excellence" originally appeared on Fool.com.

Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.

Copyright © 1995 - 2013 The Motley Fool, LLC. All rights reserved. The Motley Fool has a disclosure policy.


Increase your money and finance knowledge from home

Forex for Beginners

Learn about trading currencies and foreign exchange transactions

View Course »

Investing in Real Estate

Learn the basics of investing in real estate.

View Course »

Add a Comment

*0 / 3000 Character Maximum