Starbucks Asks Customers to Leave Guns at Home

Brent Lewin/Bloomberg via Getty Images
By Lisa Baertlein

Coffee chain Starbucks has asked U.S. customers to leave their guns at home after being dragged into an increasingly fractious debate over U.S. gun rights in the wake of multiple mass shootings.

While many U.S. restaurant chains and retailers don't allow firearms on their properties, Starbucks' policy had been to default to local gun laws, including "open carry" regulations in many U.S. states that allow people to bring guns into stores.

In August, this led gun-rights advocates to hold a national "Starbucks Appreciation Day" to thank the firm for its stance, pulling the company deeper into the fierce political fight.

Locations for Starbucks Appreciation Day events included Newtown, Conn., where 20 children and six adults were shot dead in an elementary school in December. Starbucks (SBUX) closed that shop before the event was scheduled to begin.

Chief executive Howard Schultz said in an open letter to customers late Tuesday that Starbucks Appreciation Day events "disingenuously portray Starbucks as a champion of 'open carry.' To be clear: we do not want these events in our stores."

The coffee chain didn't, however, issue an outright ban on guns in its nearly 7,000 company-owned cafes, saying this would potentially require staff to confront armed customers.

The Seattle-based company hoped to give "responsible gun owners a chance to respect its request," Schultz said.

The CEO told Reuters the policy change wasn't the result of the Newtown Starbucks Appreciation Day event, which prompted the Newtown Action Alliance to call on the company to ban guns at all of its U.S. stores. Nor was it in response to the mass shootings this week at the Washington Navy Yard.

"We've seen the 'open carry' debate become increasingly uncivil and, in some cases, even threatening," Schultz wrote, noting that "some anti-gun activists have also played a role in ratcheting up the rhetoric and friction," at times soliciting and confronting employees and patrons.


"We found ourselves in a position where advocates on both sides of the issue were using Starbucks as a staging ground for their own political position," said Schultz, who in the past has willingly waded into the public debate over the U.S. national debt and gay marriage.

Schultz said more people had been bringing guns into Starbucks shops over the last six months, prompting confusion and dismay among some customers and employees.

"I'm not worried we're going to lose customers over this," he told Reuters. "I feel like I've made the best decision in the interest of our company."

Starbucks' request doesn't apply to authorized law enforcement personnel.

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jdykbpl45

Is there a Starbuck's in the Washington Navy Yard?

September 18 2013 at 8:27 AM Report abuse +1 rate up rate down Reply
1 reply to jdykbpl45's comment
seattlewkr

What does that have to do with anything? Are you saying no guns or guns in Starbuck's in the Navy yard would have made any difference?

Stay in Texas, please. Good place for you.

September 18 2013 at 2:26 PM Report abuse rate up rate down Reply