For all the hubbub over Windows 8's new design, and how it's better suited to the newer generation of interactive touchscreen devices, Microsoft's most loyal customers want a PC they recognize. Windows 8 is a design failure for these users.

How do we know? The good folks at The Register quote data from PC management firm Soluto that says more than half of all Windows 8 users ignore the new start menu in order to preserve old habits. Touchscreen laptop and tablet owners also largely avoid Windows 8's most advanced features. No wonder sales haven't lived up to expectations, says Tim Beyers of Motley Fool Rule Breakers and Motley Fool Supernova.

Mr. Softy's problem is that it hasn't trained users to accept disruptive changes in design and development in the same way that Apple has. Instead, Windows customers expect Microsoft to be stable and predictable. Modernizing -- as Microsoft did with Windows 8 -- means risking alienating big chunk of the installed base, Tim says.

Do you agree? Please watch the video to get Tim's full take, and then let us know how you're using Windows 8.

A hard road for Mr. Softy
Is the brave new world of smart devices an opportunity for Microsoft, or a threat? A Motley Fool analyst answers this question and more in a new premium report on Microsoft. The report includes regular updates as key events occur, so make sure to claim your copy now by clicking here.

The article It's Official: Windows 8 Is a Design Failure originally appeared on

Fool contributor Tim Beyers is a member of the  Motley Fool Rule Breakers stock-picking team and the Motley Fool Supernova Odyssey I mission. He owned shares of Apple at the time of publication. Check out Tim's web home and portfolio holdings or connect with him on Google+Tumblr, or Twitter, where he goes by @milehighfool. You can also get his insights delivered directly to your RSS reader.The Motley Fool recommends Apple. The Motley Fool owns shares of Apple and Microsoft. Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.

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Hate Win 8. Waiting for them to reverse course and come to their senses before I invest in 3 new laptops I need for my business. We do design and you cannot use freaking touch screens for that.

June 22 2013 at 2:00 PM Report abuse rate up rate down Reply

I Have used Windows 8 about 6 months. The laptop was probably PC number 14 in my collection.
I liked the underlying operating system but really had no time for the opening screen and disliked the fact that it was confusing or impossible to close the screen and harder yet to get the magic pop ups at the right to shut off the computer. The $5 shareware START8 solved everything making it like Windows 7.5 and gave the background desktop the forefront with optional apps screen. ALSO learning the keyboard shortcuts helped overcome the new systems apps screen. Now it is very usable. The Apps on the touchscreen tablet are great. BUT the laptop isn't touchscreen so Apps are a nuisance. Just like the IBM 8088 - you had to go beyond the manufacturer to learn how to use it.

June 01 2013 at 9:08 AM Report abuse +1 rate up rate down Reply