Tim CookBy Jordan Crook

Apple (AAPL) has finally made a real statement to its customers apologizing about the Maps drama that's been unfolding over the past few weeks with the introduction of iOS 6. According to CEO Tim Cook, the company "fell short" on its commitment to bring world-class products to its customers.

Last week, the only comment we got out of Apple was that this is "just the start."

Within the letter, Cook makes mention of Google Maps being the first version of Maps on iOS, but that "as time progressed, [they] wanted to provide customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps."

Obviously, this is directed toward the recent discovery that Apple and Google (GOOG) may have parted ways over the fact that Google was unwilling to let iOS users enjoy turn-by-turn navigation.

See the full letter on TechCrunch.



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