The Top 10 Consumer Complaints
Jul 31st 2012 2:15PM
Updated Jul 31st 2012 2:16PM
By Emily Jane Fox
NEW YORK (CNNMoney) -- Apartments crawling with bedbugs. Pricey phone services the customer -- senior citizens -- didn't order. A tombstone never delivered.
And, of course, auto dealers.
The Consumer Federation of America on Tuesday released its annual chronicle of the top 10 consumer complaints.
The CFA list comes from a survey of 38 consumer agencies about the kinds of complaints they received in 2011.
The consumer groups received nearly 290,000 complaints, and recovered or saved consumers almost $147 million.
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