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How Amazon Squeezes Writers to Make You Richer

When writer Andrew Hyde published a new e-book through Amazon.com (NAS: AMZN) , the online megaretailer promised him 70% of sales. But a hidden fee slashed his initial take to slightly more than 50%. As a leading seller in the fast-growing digital book market, can Amazon afford to anger authors? As the company expands from retail into cloud computing, two reasons suggest that it can -- and will.

The strange case of Mr. Hyde
For his $9.99 book, Hyde expected $7 from every Kindle copy. Citing digital delivery costs, Amazon paid him just $5.10.

Kindle owners download new books wirelessly, over Wi-Fi or cellular networks. Amazon charges authors for this, not readers -- and the e-tailer apparently doesn't mention up front how big those fees can get. In contrast, Apple (NAS: AAPL) charged Hyde nothing to deliver books through its iBooks store and paid him its promised 70%.


Compressing his book's Kindle file cut Hyde's delivery costs from $2.58 to around $0.60 per copy. However, Hyde learned that if he'd set up his own site to distribute the book on Amazon's cloud servers, each download of the original, larger file would only have cost him one-fifth of one penny.

Hyde suspects that Amazon is marking up delivery costs just because it can. After spending roughly $0.05 of every 2011 sales dollar to ship physical goods to eager customers, the company may aim to blunt those costs with fatter digital margins.

Furthermore, Amazon's sales trends suggest little financial incentive to appease angry authors like Hyde.

Books are the past ...
Notoriously secretive, Amazon doesn't disclose Kindle hardware or e-book sales. Instead, it lists revenue in three categories: media (including books), electronics and general merchandise, and other, which mostly involves Web services.

In 2011, Amazon booked more than $17.7 billion in media sales worldwide -- just 37% of its more than $48 billion in total sales. That slice shrank from 43% in 2010, and 52% in 2009.

Furthermore, media's grown more slowly than Amazon's other categories, rising at 16% each year from 2009 through 2011. Electronics and general merchandise sales grew 53% year over year in 2011, while other sales grew 66%.

In response, Amazon's investing where it can reap the greatest gains.

... Bits are the future
Amazon may lavish publicity on Kindles and e-books, but cloud computing -- renting cheap, convenient computing power to help customers crunch numbers and do business by way of the Web -- looks like its true future.

Amazon's "other revenue" category rang up $1.58 billion worldwide in 2011, including $1.43 billion from the U.S. While that represented just 3% of Amazon's total net sales, that proportion could soon grow much bigger.

Amazon nearly doubled capital expenditures from $979 million 2010 to $1.8 billion in 2011. The company says it's building new shipping warehouses and bulking up tech infrastructure, including its burgeoning Amazon Web Services, or AWS. Its spending on site and software development alone surged from $176 million in 2010 to $256 million in 2011.

For its investment, Amazon's getting one of the biggest, baddest names in cloud computing. Numerous sites dub Amazon the top cloud services provider, beating rivals such as Rackspace (NAS: RAX) , salesforce.com (NAS: CRM) , and Google (NAS: GOOG) .

With roughly 66% growth last year, Amazon seems to be expanding its cloud revenue faster than its competitors. In 2011, Rackspace posted net cloud revenue of $1.02 billion, up 31.3% year over year. Salesforce booked $2.12 billion in service and support revenue for its latest fiscal year, rising 37% year over year.

Google doesn't reveal revenue for its own cloud offerings, but it's clearly gunning for Amazon. On June 28, the search giant confirmed plans to debut a competitively priced AWS rival later this year. No wonder Amazon's pumping capital into its own cloud operations.

Recent forecasts suggest that cloud services could reach $16.7 billion in revenue by 2013 and become a $241 billion global market by the end of the decade. As fellow Fool Travis Hoium noted, Amazon would need to grow sales 38% over the next five years to justify its sky-high 88.58 forward P/E. That gives the company every incentive to conquer the cloud -- and far fewer reasons to care about Kindles.

What does a 400-pound gorilla charge e-book authors?
E-books are just a drop in Amazon's very big bucket. If writers revolt en masse, the e-tailer could arguably abandon them and still thrive. Ditching e-books might even improve its margins. To capture market share and consolidate its power, Amazon often sells major publishers' Kindle titles at a loss.

For now, irate authors have few Amazon alternatives. With Apple's iBooks still ramping up, Barnes & Noble struggling, and major discounters like Wal-Mart and Costco selling only a relatively small sampling of best-sellers, Amazon enjoys unmatched size and selection.

Andrew Hyde, at least, got his revenge. After he told readers about Amazon's hefty fees, his book's proportion of Kindle sales shrank to just 18%; 65% of new customers bought the book directly from Hyde.

Still, if authors like him want their work to reach the broadest possible audience, they'll have to get used to having Amazon take a bigger-than-expected bite of their earnings. Server farms don't come cheap.

Four-hundred-pound gorillas like Amazon may be cruel to writers, but they can be very kind to investors like you. Our Foolish analysts picked Amazon and two other companies as great stocks for the long haul. Learn more about all of them in our special free report, "3 Stocks That Will Help You Retire Rich."

At the time this article was published Fool writing coach Nathan Aldermanwas thinking of self-publishing his own fiction through Amazon. Now? Not so much. He owns shares of Amazon and Costco, but holds no financial position in any other company mentioned. The Motley Fool owns shares of Amazon.com, salesforce.com, Costco, Apple, and Google. Motley Fool newsletter serviceshave recommended buying shares of Amazon, Costco, Salesforce, Google, Rackspace Hosting, and Apple, and creating bull call spread positions in Wal-Mart and Apple and a bear put spread position in Salesforce. 

We Fools don't all hold the same opinions, but we all believe that
considering a diverse range of insightsmakes us better investors. Try any of our Foolish newsletter services free for 30 days. The Motley Fool has a disclosure policy.

Copyright © 1995 - 2012 The Motley Fool, LLC. All rights reserved. The Motley Fool has a disclosure policy.

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Debra Holland

Amazon is making this writer rich. Okay, not rich yet, but I'm making five times more with my ebooks (sweet historical Western romance) than I do as a psychotherapist. I sold about 97,000 books my first year as a (previously unknown and unpublished) self-published author. My first book hit the USA Today List in April. Based on the file size, Amazon charges me .6 or .8. For the first book (140,000 words) in my epic space opera, Amazon charges .11. I make FAR more per book than I would with a traditional publisher. Plus, unlike traditional publishers, Amazon gives me almost immediate access to all my sales numbers, and pays me on a monthly basis.

I don't think it's fair of you to pick an example of someone who loads his book with illustrations, instead of being the typical book, and then complains about the loading charges. This is an extreme example.

I'm not saying Amazon doesn't have it's drawbacks and weakness as does any corporation. But most authors I know (and I know a LOT of them) are VERY grateful to Amazon for the opportunity to self-publish their books and receive an extra income.

Debra Holland

July 10 2012 at 2:13 PM Report abuse rate up rate down Reply
Nirmala

This article is full of distortions and incorrect statements. And the explanation in the article that the author was able to compress his file and drop his delivery fee from $2.58 to just $.60 undercuts the entire point of the article. How is Amazon squeezing the author now that his delivery cost is much lower? Please, if you are going to attack Amazon, find a valid reason and do not hype a fee that is normally under $.10 for a typical text only book (Mr. Hyde's book is full of illustrations that make his book's downloadable file much larger than average). The only thing being squeezed here is my credulity when I read this kind of slanted article.
Overall, Amazon has been one of the greatest boons to writers as we can not self-publish our work much more easily. It is larger publishers that have been squeezing authors for years:
http://jakonrath.blogspot.com/2012/05/unconscionability.html

July 08 2012 at 12:14 PM Report abuse +1 rate up rate down Reply
1 reply to Nirmala's comment
Nirmala

I meant to type "we can now self-publish our work more easily"

July 08 2012 at 12:17 PM Report abuse rate up rate down Reply
1 reply to Nirmala's comment
Nirmala

An even better blog post by Joe Konrath expalining how publishers are really the ones squeezing authors:
http://jakonrath.blogspot.com/2012/05/exploited-writers-in-unfair-industry.html

July 09 2012 at 12:50 PM Report abuse rate up rate down
Nate the great

"To capture market share and consolidate its power, Amazon often sells major publishers' Kindle titles at a loss."

That hasn't been true for well over 2 years now, you ignorant twit.

"the e-tailer apparently doesn't mention up front how big those fees can get" - WRONG

"For now, irate authors have few Amazon alternatives. " WRONG

"Four-hundred-pound gorillas like Amazon may be cruel to writers"

Even with the delivery fee, Amazon paid over 50% of the sale price to Hyde. If he'd gone through a publisher he would have gotten 10% to 15% at best. How exactly does that make Amazon cruel?

July 08 2012 at 7:01 AM Report abuse +2 rate up rate down Reply
Nate the great

It wasn't a hidden fee, you idiot. Amazon tells you about the delivery charge on the exact same page where they explain the royalty rates.

And it's clear that you missed the point of the fee. Amazon uses it to encourage authors to optimize their files; they don't charge the fee just because they can.

July 08 2012 at 6:52 AM Report abuse +1 rate up rate down Reply
Derek Haines

Amazon charge exhorbitant 'delivery fees' for those buyers who use their US site from outside the US. Although I should earn 70% from sales of my books, this is reduced to around 30% if buyers buy my books via the US site, but live outside the US. So for one of my ebooks at $2.99 my royalty reduces from $2.07 to $1.05. Wifi delivery surely doesn't cost that much. But a nice return for investors.

July 07 2012 at 2:39 PM Report abuse rate up rate down Reply