Consumer activists are pushing bank regulators to allow people to take their account numbers with them when they switch banks. The change would make bank accounts like cellphone numbers, which wireless carriers must allow consumers to keep when they switch to another carrier.

The idea of account portability has been discussed in other countries, among them the U.K., Australia, and Hungary, as a way to encourage financial institutions to treat their customers better because it would make it easier for them to leave if they are unhappy. Bankers are vehemently opposed to the idea, arguing that it would be prohibitively expensive and create security risks for their customers.

Nonetheless, Norma Garcia of the Consumers Union argues that account portability is an idea worth exploring, especially in light of the torrent of negative publicity surrounding Bank of America's (BAC) controversial $5 fee that, until Tuesday, it had planned to levy on ATM purchases.

"What we are seeing is the whole discussion around account portability being kick-started," says Garcia, director of Consumers Union's financial services program, in an interview, adding that account portability is "an interesting idea." "Consumers should be able to vote with their feet" though technology is preventing that from happening.

Garcia, who says that the level of consumer outrage over the Bank of America fee is unprecedented, wants the new Consumer Financial Protection Bureau to take up the idea. A CFPB spokeswoman declined to comment. The bureau's mandate includes competition issues.

The Downsides of Account Number Portability


The American Bankers Association, not surprisingly, sees things differently. Doug Johnson, vice president and senior advisor on risk management policy, tells DailyFinance that allowing account portability is infeasible in the U.S. given the thousands of financial institutions nationwide. It would require a massive database, and there would also be security issues because it would make tracing cases of fraud more difficult, since determining the origins of an account would become harder.
Finally, there is the principle. Bankers reject the notion that it's difficult to close an account or that financial institutions need incentives to treat customers right, according to Johnson.

"The vast majority of banks are nice to their customers or they wouldn't be around," he said.

Critics of the industry would beg to differ.

"We know that there is a number portability system up in running in Sweden," says Garcia, who points out that the Swedish system may not be practical in the U.S. "People are taking a look at how it may work in the U.S."

Potential Backing in Washington


Rep. Brad Miller (D-N.C.), a member of the House Financial Services Committee, recently introduced legislation to make bank switching easier. He is receptive to the idea of account number portability.

Miller's bill, the Freedom and Mobility in Consumer Banking Act, would make it easier for consumers to close accounts by allowing them to have direct deposits automatically transferred into their new accounts free of charge for 30 days after closing an account. Terms for accounts would have to be spelled out in plain English.

The ABA argues that Miller's bill is an unnecessary government intrusion, which would drive up costs for consumers.

"Account portability concept has come to the Congressman's attention as a result of all of the attention his Freedom and Mobility in Consumer Banking Act generated," according to a spokeswoman for the North Carolina Democrat. "He would possibly consider working on some language to include it if the chance to amend the bill comes up in committee."

Motley Fool contributing writer Jonathan Berr owns none of the companies mentioned in this article. The Motley Fool owns shares of Bank of America.


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Gary A. Minnick

You have to change your routing number information on a direct deposit anyways, so you might as well change the account number at the same time.

November 04 2011 at 11:12 AM Report abuse rate up rate down Reply
BOB G DANIELS

Banks are "dollaring us to death)! Wachovia (aka Wells-Fargo) is going to charge $20.00 per month on each account that falls below $1000.00. There are no exceptions I can use. One exception that is if you have a mortage with them and they have direct withdrawal. (I didn't know they were lending money anymore!)
People are so bent out of shape over the $5 charge at BAC the Wac-W-F charges are overlooked by the media.
Bob G. Daniels

November 03 2011 at 3:17 PM Report abuse rate up rate down Reply
Gumby

maybe it is no different than persuading someone to start carpooling or ride public transporation... Chance is that he wont change his ways.. Yet he wants to change the ways banks operates.. Change start with you as a example setter by conserving energy by carpooling.. If any of you fail to see any connection here to the article is hopelessly incapable of reasoning .

November 02 2011 at 1:27 PM Report abuse +1 rate up rate down Reply
1 reply to Gumby's comment
rini1946

I kinda get the tie in. But you can add to carpooling buying item made in the USA. So what you are saying is (give peace a chance :)) sorry) is what I have been saying is people quit your complaining . Most of the stuff that happens is what we did and did not do. middle class does not vote (hence the pollute a tician are shafting us) . We by imports (hence there goes our jobs.) We do not car pool (hence air polution traffic jams, and the high price of gas. )

November 02 2011 at 2:01 PM Report abuse rate up rate down Reply
mels4104

Where did this idea originate? Maybe the scammers want to make it easier to follow you... or
has our government found a need for more numbers to follow our financial business

November 02 2011 at 11:20 AM Report abuse rate up rate down Reply
pmac

Love the idea...but it's not gonna happen. Major software re-writes at so many levels it would be a nightmare. Ask the FAA about systemwide software changes.

November 02 2011 at 9:55 AM Report abuse rate up rate down Reply
drewwtx

Not that I am an advocate for the banks but they are right in saying that it will pose a security risk and it will require more resources allocated to achieve this. I think this idea is quite fruitless because in the end it doesnt accomplish much at all and it will lead to more costs for banks and those costs will inevitably be passed on to their customers in the end one way or another.

November 02 2011 at 9:43 AM Report abuse +3 rate up rate down Reply
drewwtx

Not that I am an advocate for the banks but they are right about the security risks involved with this and the resources that would have to be allocated to achieve this. Personally, I think this idea is quite fruitless because in the end it really doesn't accomplish much at all and all it will do is lead to more costs which the banks inevitably pass on to their customers one way or another.

November 02 2011 at 9:39 AM Report abuse +1 rate up rate down Reply
lurpies2

I truly love this idea! I think it would be great! Now lets spend a crap load of money on this idea and give the gov more money to think about it and get paid but do you actually think that there is a cold chance in hell our gov can pass this? Please please please prove me wrong Obama.

November 02 2011 at 8:51 AM Report abuse -2 rate up rate down Reply