After 11 incidents of Bravia flat-panel TVs melting or catching fire, the televisions are being called back to the shop by Sony (SNE). The third-largest TV maker announced late Tuesday it was recalling 1.6 million of the LCD televisions made since 2007. A malfunctioning transformer in the backlight system is thought to be the source of the overheating problem, Sony said.

The models being recalled are numbered KDL-40D3400, KDL-40D3500, KDL-40D3550, KDL-40D3660, KDL-40V3000, KDL-40W3000, KDL-40X3000, KDL-40X3500, Engadget reported. No burning incidents have been reported outside of Japan, and no one has been hurt, the company said. TV sets in the United States are subject to the recall as well.

Sony will fix the sets for free if a defective part is found, and a service crew could offer a rental while repairs are made, a spokeswoman said in a Bloomberg article, but there will be no refunds or replacement sets.

The electronics giant also experienced trouble in its video game unit on Wednesday, declaring that it had to suspend nearly 100,000 online gaming accounts because its PlayStation Network had been hacked, according to The New York Times. The cyber-attack pales in comparison to an April breach when the accounts of 100 million users were affected.



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18 Comments

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bloombiz

Sony's products are expensive and inferior, they don't stand behind them, and their customer service is terrible. I'm not surprised about the recall, they're putting out more and more faulty products. Their demise is coming.

October 14 2011 at 1:56 AM Report abuse rate up rate down Reply
Linda

What do you expect, they're made in China now!!! Look at the box your product came in, and it will say made in China. Same as Michael Kors, and all the high name brands are made in China, I will never buy their products or pay their prices because they are not worth it!!!! Junk!!!!!

October 13 2011 at 10:48 AM Report abuse rate up rate down Reply
jlr613

who r u

October 13 2011 at 10:42 AM Report abuse rate up rate down Reply
james512

The Sony press release says these are 40" units:

SAN DIEGO, Calif., Oct. 12, 2011 – It has come to Sony's attention through reports in Japan that in rare cases a particular component incorporated in certain models of 40" BRAVIA LCD HDTV [Model nos. KDL-40V3000, KDL-40VL130, KDL-40W3000, KDL-40WL135, KDL-40XBR4, and KDL-40XBR5] was damaged and as a result, may overheat and at times ignite inside the television. This could possibly result in a hole at a part of the cabinet ceiling. Sony has no reports of any resulting damages to other property or bodily injuries.

October 13 2011 at 10:37 AM Report abuse rate up rate down Reply
jhooperaa

I have a new Sony HD LED 3D TV. It is fantastic.

October 13 2011 at 9:57 AM Report abuse rate up rate down Reply
MICRON TOOL

Rental?????....Really????.....kiss my grits SONY...

October 13 2011 at 9:01 AM Report abuse rate up rate down Reply
John Felicissimo

will they lend me a samsung??

October 13 2011 at 12:16 AM Report abuse +1 rate up rate down Reply
Mike

It would have been thoughtful if the author would have explained the model numbers.
Does KDL40.---- indicate a 40 inch screen?

October 12 2011 at 8:46 PM Report abuse -1 rate up rate down Reply
1 reply to Mike's comment
sonyfan13

"Does KDL40.---- indicate a 40 inch screen?"

Yes.

October 13 2011 at 1:12 AM Report abuse rate up rate down Reply
rtgarton

Stopped buying Sony crap years ago. They make this junk in Mexico and give a 90 day warrantee. Went over to Samsung and never had a issue. They should give you a new set not replace the part. More reason not to buy a Sony. They used to be great years ago. A boat anchor but they lasted.

October 12 2011 at 8:02 PM Report abuse rate up rate down Reply
1 reply to rtgarton's comment
sonyfan13

"[Sony] make this junk in Mexico and give a 90 day warrantee. Went over to Samsung and never had a issue."

FYI, most new consumer grade HDTVs from any brand offered today will have been made in Mexico, China, Malaysia, the Philippines, Taiwan, or other nations where labor is cheap. Samsung is no exception.

Unless you're willing to pay tons of extra money on a professional/commercial model, do not expect to get a new direct view HDTV that's been made in Japan or the USA.

Sony HDTVs are sold with a 1 year factory warranty on parts and labor, not 90 days. The 1 year warranty is typical for most brands.

Also, your opinion is based on your experience. Others will have had worse experiences or better. The same goes for Samsung.

In general, the best HDTVs will be from most established Japanese and South Korean brands with the very best HDTV, as far as my opinion goes, being made by Panasonic.

October 13 2011 at 1:02 AM Report abuse +1 rate up rate down Reply
Setanta

unplug the suck_uuhs and everything else not needed--save a little money and most likely extend the "life" of the items.

October 12 2011 at 5:50 PM Report abuse rate up rate down Reply
1 reply to Setanta's comment
chapython

Just wait, the night is not over with yet.

October 12 2011 at 7:11 PM Report abuse rate up rate down Reply