Fake Product-Review Sites: How the Buyer Should Beware Shoppers looking for advice from their fellow consumers have a tough enough time sifting out the false reviews posted on legitimate product-review sites. But that's not the worst of it, according to Christine Frietchen, ConsumerSearch.com's editor in chief.

"Nefarious" websites devoted to promoting merchandise with fake or anonymous reviews still manage to earn the trust of buyers, she says. "You think they'd be hoodwinked enough to be on the lookout."

Frietchen points out the cosmetics site wrinklecream-reviews.net as an example. The "About Us" homepage tab reveals nothing about the company's identity, she notes. The "Contact Us" link leads to a generic email template. There's no contact person's name, no phone number, and no brick-and-mortar address to be found anywhere. All of these should clue consumers in that something is amiss.

The site claims to have collected thousands of reviews to arrive at its ratings, yet displays no actual reviews from individuals, she says. It has "Editors' Choice" cosmetics, but no information on who the editors are. The "Reviews" tab clicks to an advertorial.

The products may work as advertised -- but they are only being advertised, not affirmed with flesh-and-blood testimonials, Frietchen says.

She warns online shoppers to pay close attention to sites that rate things like makeup and teeth-whiteners. "The skincare and beauty products are the worst if it," she says. "Any kind of thing where you have goo in a jar, who can tell if it works?"

DailyFinance requested an interview through wrinklecream-reviews.net's email and did not receive a response.

"There's no transparency there," Frietchen says. "This is a facade, a movie set."

A neat and simple trick that Frietchen employs to call out suspicious sites is to run their domain name through whois.net. You plug in the suspicious URL to find out who the actual registrant is. Some companies pay extra to mask their true identity, resulting in a "Domains by Proxy." That's the case for our anti-aging cream site.

What really annoys Frietchen is that many of these suspect review sites are showing up highly placed in Google searches -- above some established review platforms. With con artists outsmarting the search engine's algorithmic relevance filter, it's up to the buyer to be on the lookout.

Says Frietchen: "Be skeptical."

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savannahms

Chemical-free skin care products are the way to go because research is showing a buildup of chemicals on the skin can cause acne, dry skin (hence earlier wrinkles) and skin cancer.
Since everyone's skin is different - and personal preferences on products come into play - it's good to read as many unbiased reviews of skin care products as possible.

Here's a page with reviews of natural skin care products that are also organic. The reviews are based on the experiences and findings of members of a test panel. http://www.best-mens-skin-care.com/skin-care-product-reviews.html

October 07 2011 at 1:19 PM Report abuse rate up rate down Reply
smarty

Many of these sites are set up by affiliate marketers for the sole purpose of getting commission. There are training courses that teach you how to create these sites (based on search volume) pick domain names and game google to get into the top results.

October 06 2011 at 5:24 PM Report abuse rate up rate down Reply
Petenera

I often suspect that reviews on cosmetics sites, such as Clinique and Estee Lauder, are bogus and set ups by company employees. I notice the wording is very similar in many of them, and they're 99% positive!

October 06 2011 at 4:57 PM Report abuse rate up rate down Reply