Locked Out: Watch This Video So You Don't Get Taken by a Locksmith

Steve Noviello locked outIf you've ever been locked out of your car or home and need a locksmith to get you back in, watch this investigative report by Consumer Ally partner Steve Noviello.

Noviello, the consumer reporter for KDFW in Dallas, did an undercover investigation and found locksmith companies that routinely add on charges far beyond what is considered reasonable.
An industry representative said if a company won't give you a firm price quote over the phone then move on to another one. Prices for routine jobs without complications shouldn't be far from that quote, he said.

"If any company tells you they don't know what it's going to cost to unlock your car under normal circumstances, they're probably going to try and scam you," said John Arnold of the Texas Locksmith Association.

He said it should cost $50 to $75 to get a car lock opened.

Most states license locksmiths. In those states, be sure that whomever is being dispatched to your home or car has a license. This way, you at least have a place to file a complaint.

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