The company, California-based "USA Loan Auditors," which goes by "Relief Law Center," allegedly engaged in deceptive practices by mailing a notice telling homeowners that their mortgage lenders are under investigation. They suggested themselves as the solution. But upon calling the company, the homeowners received a sales pitch for loan modification services, according to consumer complaints.
In April, officials in Idaho issued a cease and desist order against the company.
The telephone number listed for Relief Law Center in a Better Business Bureau Report has been disconnected, and the company could not be reached. The BBB gave Relief Law Center a grade of F, its lowest.
The Federal Trade Commission warns mortgage loan scammers are adding a new dimension to foreclosure rescue fraud.
A company offering such services may not be legitimate if:
- it tells you not to contact your lender, lawyer or credit counselor directly
- it requires payment only by wire transfer or cashier's check and asks for it upfront
- it tells you to make mortgage payments to the company itself, rather than your lender