The correct website to visit is www.FluidNow.com, which is the acronym for Florida Unemployment Internet Direct (FLUID), and will send visitors to the FloridaJobs.org website where they can claim jobless benefits. If users accidentally type wwwfluidnow.com, leaving out the period between "www" and fluidnow" they land on a page full of ads that can direct them to websites that ask for fees to file unemployment benefits.
The incorrect wwwfluidnow.com shows a rotating display of ads relating to unemployment and is registered to an unknown entity that has decided to block the public from seeing its identity with a Whois Privacy service based out of Australia. You can see a sample of what the incorrect FluidNow website looks like below.
Compare this to the correct website shown below.
This practice of capitalizing on typos is not new, nor is it limited to unemployment benefits. It is a form of cybersquatting in which unscrupulous individuals register typos or similar looking website names in order to trick users into clicking ads or providing personal information. In addition to advertising and phishing, misspelled Web addresses can also lead to the installation of viruses and malware on your computer.
To stay safe, you should pay close attention to the address you type into your computer, and if it is the first time you are visiting a website look around before clicking or entering any personal information to make sure you have reached a legitimate webpage. If you see a lot of ads, especially on a government or company website, you should be extremely cautious and double check that you have reached the correct location.
Once you are sure that you have reached the correct website you should add it to your bookmarks for easy access in the future. You can do this in most browsers by clicking the star icon that appears near the address bar. You can see an example of how to add a page to your history in Internet Explorer.
Got a customer service issue you need help with? Jean Chatzky will be on your side! Just email email@example.com and she'll see what she can do to get your case resolved.