Ikea's heart of darkness: A tale of racism, lies and Swedish meatballs
Filed under: Company News, People, Media
Ikea looks like a model of openness and visibility. From its voluminous warehouse-size stores to its furniture's clean lines, the retailer presents a vision of honesty and total disclosure. Even founder and President Ingvar Kamprad (pictured) seems to be an open book: a simple farmer's boy from rural Sweden who overcame dyslexia and alcoholism to become one of the world's wealthiest men. Yet, even as he's risen to the top of the business world, he still has an old Klippan sofa and a Billy bookshelf in his living room, showing that he remains a humble, salt-of-the-earth type who hasn't forgotten his roots.Not according to Johan Stenebo. Kamprad's former personal assistant, Stenebo reveals in a new book published in Sweden that the budget-furnishings monolith seems to have quite a few sordid secrets. The Truth About Ikea has yet to be translated into English, yet it's already sent ripples through the media, as Ikea fans learn that all may not be sunshine and meatballs at their favorite cheap, simple, eco-friendly big-box home-furnishings store.
A Deep Vein of Racism
Stenebo's position has given him amazing access to Kamprad, but he's not the first to question the furniture tycoon's morality. A journalist in 1994 threatened to expose Kamprad's adolescent membership in Nazi youth organizations. Kamprad addressed the matter publicly, apologizing to his Jewish employees and dismissing this revelation as a brief and foolish flirtation with Nazism. But it appears he may have been raising funds and recruiting members as late as September 1945, and he remained friends with a Swedish fascist politician through the 1950s.
And Kamprad's Nazi adventure may have been indicative of a deeper vein of racism. Stenebo says Ikea execs often refer to foreigners as "niggers" and deny them promotions. All of Ikea's top executives come from the same small region of Sweden as Kamprad, Stenebo alleges; he also characterizes Kamprad's heir apparent, Peter, as an "incompetent racist."
Environmental Concerns
What of Ikea's reputation as an eco-friendly retailer? In 1992, the company famously adopted an Environmental Action Plan that cut down on its use of environmentally damaging products and promoted recyclable and recycled materials. It has stopped giving customers plastic bags, increased its use of solar panels, and introduced other initiatives designed to cut its environmental footprint.
Stenebo himself was managing director of Ikea's GreenTech division, which sells solar panels and other green goods. But he has his doubts about Ikea's green report card. Ikea buys most of its wood from China, where its suppliers are said to be responsibly sourcing their materials, but Stenebo says, "I know that even in China, you can't buy legal wood for the price that we paid there."
Oddly, Ikea's greatest mystery -- and its greatest potential scandal -- doesn't seem to be on Stenebo's radar. This year, Fortune ranked Kamprad the world's fifth richest man; weeks later, Reuters stated that Kamprad was actually the richest man in the world. On one level, this is just an academic argument: for most of us, the gap between Bill Gates's $46.6 billion and Kamprad's alleged $53 billion is really immaterial. But the confusion over whether Kamprad is the wealthiest or fifth wealthiest reveals that Ikea's finances are almost impenetrable. The company is owned and operated by Ingka Holding, a Dutch firm owned by a charitable trust called Stichting INGKA Foundation, which devotes its $1.7 billion in post-tax profits to "innovation in the field of architecture and interior design."
From any other charity, that's a highly admirable goal. From a charity funded by a store specializing in architecture and interior design, that mission lands a little too close to its corporate goals. And the charity's finances are more than a little murky; it's unclear how much of Stichting INGKA's funds make their way to Stichting IKEA, another charitable trust that actually funds interior-design work. And although Kamprad has ostensibly given up control of Ikea, he's chairman of the board of Stichting INGKA -- which means he actually still rules Ikea.
Virtuous -- on Paper
On paper, Ikea could hardly appear more virtuous: an eco-friendly company that gives all its money to a charitable trust. But if Kamprad is actually a canny, media-manipulating, racist ex-Nazi who produces low-quality furniture from questionable materials, running a company whose profits are funneled through a collection of shady Dutch charities that let it dodge taxes while claiming to fund design projects that ultimately become part of the company's research and development -- if all that is true, then Ikea may well be just another big corporation with a big collection of skeletons rattling around in its big closet.
Even if Stenebo's allegations are true, many critics will undoubtedly argue that they only show that Ikea is just like most other companies, for which the quest for lower costs and higher profits occasionally lead to some morally uncomfortable practices. In this regard, Ikea's greatest failing may be its inability to live up to its own hype.



























Reader Comments (Page 1 of 33)
11-16-2009 @ 7:32AM
Tricia said...
I LOVE IKEA!!!!!!!!!!!!!!!!!!!!
Reply
11-16-2009 @ 10:06AM
steve said...
I hate Ikea. The returns department at the Nassau County, New York store are incompetent, rude, and nasty INDIVIDUALS. The manager does not return telephone calls nor does he answer letters of complaint.
Ikea does not take back items purchased when the receipt is lost. Their policy is one return without receipt. Then you are stick with the item. Staff is actually rude in enforcing this policy. DONT SHOP IKEA!
11-16-2009 @ 12:07PM
NeonRat said...
That has nothing to do with Ikea as much as its the people of Nassau County..
11-16-2009 @ 9:29PM
janicefenton said...
It's still coming from China. We need to try to buy American before it is ALL gone.
11-16-2009 @ 1:01PM
Lydia said...
There must be a problem with Nassau County then. I have NEVER had a problem with the Ikea in CT and I shop there ALL the time.Returns have never been a problem, especially if you buy with your credit/debit card, even without a receipt.Sorry, but it must be where you live. I LOVE Ikea!!
11-16-2009 @ 3:28PM
tbvancepdx said...
It could be worse.....he could have been a member of the ACLU!!!!
11-16-2009 @ 5:14PM
cc said...
I Love IKEA too! I have done a lot of shopping at the nassau store and have never had a problem.
11-16-2009 @ 5:42PM
Debra said...
I will never go to IKEA store again.
Debbie
11-16-2009 @ 5:57PM
ronbolama said...
Uhhh... Errr... I think you might be missing the point Steve. Did you read the article? Lol.
11-16-2009 @ 6:17PM
Darly said...
YES I LOVE IKEA TOO idk why everyone here is hating on it
11-16-2009 @ 6:19PM
mm said...
i know! It's so yummeh ;]
11-16-2009 @ 6:35PM
Matt said...
actually replying to Steve here (he replied to Tricia)-
dude, if you don't have a receipt, then they have no reason to take it back. Stop complaining and take responsibility for your actions.
Rock on Tricia. Keep Swede-ing it up.
11-16-2009 @ 6:44PM
Patricia said...
Sounds like a disgruntled employee is trying to take down a great company. I have been an Ikea customer for many years...in many countries. That "racist notion" rant of his is balony!
11-16-2009 @ 6:44PM
zektormatropolistic said...
You mean you never sat in a chair from IKEA and it broke. I remember as a kid that was a wide spread joke when somthing was fragile to say "where did you get that from IKEA", or "where did you get that from IKEA". I know its cheap and convenient, but that only suits certian people.I dont know how they got so rich. Maybe people just keep on buying it
11-17-2009 @ 6:13PM
Maro said...
I love IKEA. You can mix and match everything with your life style and personality. You cannot do that with other companies. Since I have found IKEA I don't like to shop other places.
11-16-2009 @ 7:34AM
Kemerley said...
I wish they would consider building one in or around the Hampton Roads area. I love going there to shop and they have great food also. The only thing is I have to travel 3-4 hours and it is hard on a day trip. They would not believe how many customers they would have here.Everyone I know loves the place also.
Reply
11-16-2009 @ 10:17AM
Renate McDonough said...
I love Ikea, we go from Rochester,NY to Burlington to shop.
Please consider a STORE around Rochester,NY
We also shoped in your Ottawa store witch is smaller then the store in Burlington. But I found what I was looking for.
Thank you very much.
11-16-2009 @ 1:52PM
lucee said...
I live in Newport News and would love to see one int his area. I fell in love with Ikea when I was stationed in Germany. You are correct when you mention having to drive 3-4 hours to go to Potomac Mills and visit the Ikea there.
11-16-2009 @ 7:37AM
kirk chase said...
This does not suprize me. If you look into the backgroung of other European companies like Krups and Seimens you will find doubious involvment with Natzi Germany that are far worse than these Ikea accusations.
Reply
11-16-2009 @ 8:49AM
Viola Perry said...
and so did American Companies who financed Hitler,
Rockefeller comes to mind and Prescott Bush and who knows who else. Wars are all about money!