The new Billy Mays infomercial, and the deaths of other salesmen
Filed under: Company News, People, Media
As the direct-marketing industry copes with the sudden death of pitchman Billy Mays (right), it's worth considering the fragile relationship between celebrity endorsement and mortality. The tragedy of Mays's unexpected death at age 50, of a heart ailment in late June, has practical implications for A.J. Khubani (left), CEO of direct-to-consumer merchandiser Telebrands. Yesterday, Telebrands rolled out a national marketing campaign featuring the infomercial star -- eight days after his death.Unexpected deaths can derail an ad campaign when a brand is too closely identified with the pitchman. The death of New York Yankees catcher Thurman Munson in a plane crash, 30 years ago this summer, didn't harm the longterm sales of Williams' 'Lectric Shave -- but the demise of Wendy's founder Dave Thomas in 2002 devastated the fast-food company, which has struggled since then to re-establish an identity through an enduring campaign.
Mays's final pitch is for Telebrands's Jupiter Jack -- "the new revolutionary cell phone accessory for your car that turns any car radio into a wireless speaker system" (yours for only $19.99 plus shipping and handling!). The spot was filmed a month ago, and Telebrands spent millions on the airtime. Last week, Khubani decided to show it. "We struggled with this decision," he told DailyFinance. "There's no precedent, and we really don't know what's going to happen. There could be a tremendous backlash."
Mays is perhaps best-known for his booming endorsement of the cleaning products OxiClean, Kaboom, and Orange-Glo, all marketed by Church & Dwight, which has pulled its Mays spots and has not announced a successor. And Discovery Channel, whose series "Pitchmen" starred Mays, is scheduled to present many hours of reruns this week, plus a special, "Pitchman: A Tribute to Billy Mays."
Meanwhile, Discovery is devoting most of its programming on Wednesday to a Mays memorial. That will include a 12-hour Pitchmen marathon, ending with the season finale, which hasn't aired before. Don't be surprised if it gets huge ratings.
Discovery says it hasn't made any decision yet regarding a second season of Pitchmen.
Khubani was among a number of infomercial executives who consulted with Roger Pliakas, attorney for the Mays family, to decide how to proceed with their spots. "We decided collectively that this is what Billy would've wanted, and it's okay with the family," Khubani says. "Billy was the sole breadwinner for his family. They're looking for a continuing revenue stream from this and other products." He added, "Having known Billy for so many years, he definitely would've wanted it to run."
Mays is not the first pitchman to sell from beyond the grave. In one ghoulish example, popcorn magnate Orville Redenbacher was resurrected in 2007, 12 years after his death, for an unintentionally creepy commercial. A computer-generated, strangely androgynous Redenbacher sported an MP3 player and brandished a bag of microwave popcorn in a spot that horrified numerous cultural critics. "Grandpa would go for it," insisted Redenbacher's grandson. "This is a way to honor his legacy."
Another way to do that is by creating a public-service announcement with the pitchman's participation. Shortly before he died of lung cancer in 1985, acting legend Yul Brynner created an anti-smoking commercial intended for airing after his death. John Wayne also created promos for the American Cancer Society. Ironically, James Dean created a (listless and unpersuasive) safe-driving P.S.A. a month before he killed himself in a car crash.
In 2007, advertising powerhouse Saatchi & Saachi created a campaign for AirWair's Doc Martens boots, depicting various musical icons wearing the brand from their perches in heavenly clouds. The estates of Clash lead singer Joe Strummer and Sex Pistols bassist Sid Vicious did not comment, but the families of Joey Ramone and Kurt Cobain were furious. Ramone's brother, Mickey Leigh, said at the time, "I never would have approved this ad, as Joey never wore these shoes. And [...] the fact that he was Jewish, and this ad is not exactly kosher, makes it that much more inappropriate, inconsiderate, and contemptible." AirWair pulled the ads and swiftly fired Saatchi.
While that debacle demonstrates the dangers of plumbing the graveyard for pitchmen, it probably won't stop what appears to be a very lucrative trend. Nor will it clear up the issue of when it becomes tasteful to star a fallen icon in your commercials. When Orson Welles promised in the 1970s that winemaker Paul Masson would "sell no wine before its time," he never said he wouldn't sell Paul Masson after his time was up.



























Reader Comments (Page 1 of 11)
7-07-2009 @ 6:20AM
Alice said...
Why take off the oxy commercials and all the others that Billy Mays did. What a nice way to keep his memory alive and still keep a good commercial going. You know what they say? Out of sight out of mind. I love all the Mays commercials.
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7-07-2009 @ 9:52AM
Robin said...
I totally agree. Billy Mays was the best and will be missed.
7-07-2009 @ 10:03AM
Bailey said...
He screams at you and the commericals are nothing special. Of course he will be missed, but how much could you like his commercials if all he did was yell and there wasn't really any special effect stuff? Seriously.
7-07-2009 @ 9:18PM
Mrs. S. Clarkson said...
Billy Mays was the most dreadful man on Television!! Every time he came on both my husband and I had to mute the sound, all he did was shout.....awful....!!!!
7-07-2009 @ 12:10PM
Jere said...
I too agree; Billy Mays sold quality products and since he was the sole bread winner for his family, why not help them out during this tough time for them?
7-07-2009 @ 12:14PM
Niki said...
I agreed completely. They paid for the commercial. I see no need for them to not air it. Not only will it preserve his memory, but doesnt anyone remember Batman after Heath Ledger died. They still showed it. In fact, I think it made more money because of the hype. Orville Redenbacher died in 1995, yet they still air him in his commercials. If the current Wendys commercials are failing, bring back the old Dave Thomas ads.
7-07-2009 @ 1:09PM
Ralene said...
I totally agree. We should keep him alive with the advertisement.
7-07-2009 @ 6:30AM
Pat said...
I saw a Billy Mays commercial for health insurance yesterday. It didn't make me want to call that company or feel like his family was honoring him.
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7-07-2009 @ 9:03AM
Gaynor said...
I was horrified to see this ad! Whoever made the decision to still air an ad for health insurance after the main pitchman has just passed away need to find himself a new job.
Its totally disrespectful.
7-07-2009 @ 6:37AM
jim taylor said...
im interested in making extra money but with so many scamers wanting your credit card no. or charging by using your card no. and never hearing from them again or tying your card no up and collecting when ever they want who can we trust and Im not so sure i can trust this program or even want to.
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7-07-2009 @ 6:45AM
Carol said...
The show must go on
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7-07-2009 @ 6:46AM
glenn said...
its very sad to see ol Billy go , but its got to be even more devastating to a buisness thats spend a lot of money on these ads and then a sudden death occurs , I have to say at the least , I hand it to this company that actually sought out the families advice along wioth the family lawyer , I think one thing when a celebrity passes that if we drop everything they've been working on is tragic , remember Heath Ledger ? and how much did " the dark knight " gross , if anything it probably boosted sales . I think that this is the publics way of dealing with these types of tragidies . Its really sad to see these people go so suddenly , and showing them as they were in life , is a real tribute to them as for their families , I don't blame them for doing this as well , suddenly your whole world is turned inside out , not only do you have to deal with the loss , but the sudden shock that the families bread winner is gone as well , this is a very stressful time for any family who looses a loved like this , as long as the company is paying the royalties , I wouldn't have a problem with it , at least for now .
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7-07-2009 @ 10:23AM
kristuffr said...
glenn,
YOU ARE HORRLBLE!!!
first you say that billy will be sorely missed and then in the very next sentence said all of the money would be missed more!!!!!! WHAT IS WRONG WITH YOU?!?!?!!?!!? I feel so sorry for your family(if you haven't killed them to collect life insurance money). all of the money can be replaced, Billy Mays can't
7-07-2009 @ 11:19AM
GJL said...
I'm with you. Is anyone going to stop playing Michael Jackson records because he died? The media will not even let him die! They will follow him to the grave.
Still, for the family members (his mother in particular and his siblings must have some grief when they hear his products (songs) on the air.
7-07-2009 @ 7:05AM
Glas said...
I think watching a commercial made by a dead man is sick. That company must be desperate not to loose money.
The guy is dead. Who can believe a dead man and buy a product plus S & H.?
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7-07-2009 @ 7:48AM
David said...
Do you or anyone else buy a Ford? He has been dead almost a hundred years. How about Kentucky Fried Chicken? and I can name a whole lot more.
7-07-2009 @ 9:14AM
me said...
lose. l o s e
to "lose something"
loose is like "loose change "
7-07-2009 @ 12:24PM
Anastasia Beaverhausen said...
Alot of folks depend on that being aired, jobs are at stake, not just the company. Life does go on......
7-07-2009 @ 7:12AM
Rhett said...
Why in the world would anyone have a hard time with them using what he had accomplished. To think that he wouldn't want his family to gain from the income is just not thinking. He seemed like such a happy and loving person. And to the company who talked with the family, hands up to you. God bless his family, I am sure it is hard to image living without him anyway, but I hope they will continue running all his stuff, this is a great way to honor him and to sell products. His children can use the money from his work. Good luck.
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7-07-2009 @ 11:06AM
Susan said...
I aggree with your comments.