Homeland Security says the Transportation Security Administration (TSA) employees are bad at their jobs, and I believe them! They say the nation's 48,000 airport screeners have extremely high injury and turnover rates.
The reason they're so bad at their jobs? They're frustrated! Awwwwww..... The TSA chief says Homeland Security relied on "disgruntled screeners" at a few locations for these results and we shouldn't believe them. I don't know about you, but curiously, I run into those "disgruntled" TSA employees at just about every airport I use.
TSA employees are complaining about favortism, discrimination, and management misconduct. A screener says this is all true and that the work of his peers is suffering. Someone in TSA upper management says that morale is good and screeners are providing good security. Which is it, people?
All I know is that the TSA does not make me safe. Taking my shoes off in a security line isn't going to stop any terrorists, nor is showing my lip gloss to a screener. I just wish that there was a way to implement security screening procedures that make sense..... like companies in the real world would do.
They'd assess the biggest risks, and find a way to effectively screen for those, while still getting people through quickly and efficiently. There's always a trade-off, and no security measure is going to stop a motivated terrorist who has spent a year dreaming up a plot. So why not start being smart about the security? Maybe then the screeners wouldn't be so frustrated, and neither would I.
Tracy L. Coenen, CPA, MBA, CFE performs fraud examinations and financial investigations for her company Sequence Inc. Forensic Accounting, and is the author of Essentials of Corporate Fraud.
Surprise! TSA screeners are bad at their jobs