Research in Motion's service to the addictive BlackBerrys (known to some as CrackBerrys) had a significant interruption yesterday for at least 3 hours. Its 12 million users were irate, tapping madly at those pint-sized keyboards, trying to will their machines into action.
But they had no luck for a while. The good news? RIM said that no voicemails and no emails were lost. The bad news? It's the second major outage in less than a year. And it's clear just how addictive these devices are.
One guy says he gets 1,000 emails a day and he was really upset. 1,000 emails a day? He's got serious issues, and they go way beyond a BlackBerry outage.
Here are a few suggestions the next time your BlackBerry is out of commission. Go talk to a coworker without tapping madly on your device with your thumbs. Read a good book. Go for a walk. Interact with your staff. Do all those things we used to do before tiny machines became our lifelines.
Tracy L. Coenen, CPA, MBA, CFE performs fraud examinations and financial investigations for her company Sequence Inc. Forensic Accounting, and is the author of Essentials of Corporate Fraud.
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