DailyFinance

In a move to give itself more of a voice in an online conversation in which it largely gets lambasted, investment banking giant Goldman Sachs joined Twitter Thursday.

New grads get a ton of cliched advice; we wanted to offer something different. So we tapped some more unusual folks -- like Mike Rowe of Dirty Jobs, and Tim Zagat of the Zagat guides -- to share the best and worst advice they got, and offer their best tips for the class of 2012.

In many cases, bad customer service isn't caused by negligent or incompetent employees. The fault lies with their bosses, and the policies they put in place that undermine the employee-customer relationship.

Dell shares opened sharply lower on Wednesday after the PC maker posting disappointing financial results. Sales are soft, margins are contracting, and the outlook is uninspiring.

The nonpartisan Congressional Budget Office is warning that if $607 billion in tax increases and spending cuts all hit as scheduled, the U.S. will likely go into recession in 2013. It's a "fiscal cliff" we don't have to jump off.

Yahoo is introducing a new browser this week: Axis, a bold attempt at simplifying search for mobile devices and desktops. Its streamlined approach drops all those annoying links you don't want -- even though that's where most search engines make their money.

Just how much do people hate Goldman Sachs? Here's a hint: The investment banker announced Thursday that it intends to invest $40 billion in developing clean, renewable energy projects. Critics immediately accused Goldman of cynical media manipulation.